Manchester Digital
Infrastructure Engineer
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Infrastructure Engineer - Manchester
Location: Manchester / Hybrid Compensation: Competitive Salary + On-Call Allowance
A leading technology services organisation is seeking an Infrastructure Engineer to join its growing managed services team. Perfect for an ambitious professional seeking to expand their career in a modern enterprise environment, with opportunities to work across cloud, virtualisation, monitoring, and critical infrastructure operations.
The Role
- Monitor and manage infrastructure alerts across cloud (Azure) and on-premises environments
- Investigate, troubleshoot, and resolve infrastructure incidents
- Coordinate and close ticket lifecycles using ITSM processes while meeting SLA targets
- Conduct daily backup validation and assist with remediation activities
- Support monthly patching for Windows, Linux, Azure, and VMware environments
- Provide VMware and Azure virtual machine administration and troubleshooting
- Contribute to operational documentation, runbooks, and knowledge-sharing
- Participate in a shared on-call rota, offering first-response support for critical infrastructure incidents
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Requirements
- Proven experience in infrastructure support, ideally within a managed services setting
- Experience using monitoring tools and ITSM platforms
- Strong knowledge of Windows Server administration and troubleshooting
- Hands-on experience with VMware vSphere and Microsoft Azure environments
- Background in backup technologies and operational support
- Excellent communication, problem-solving, and customer service skills
- Familiarity with ITIL-based service management practices
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Benefits
- Clear career progression into senior infrastructure and cloud engineering roles
- Exposure to enterprise-scale technologies, including Azure, VMware, backup, and monitoring
- Collaborative team culture supporting complex customer environments
- Hands-on experience in cloud and on-premises infrastructure platforms
- Opportunities for continuous learning and development through access to modern technologies
- Flexible remote/hybrid working policies
- Competitive compensation with on-call allowance included
This role is ideal for Infrastructure Engineers eager to expand their technical skills, gain cloud and virtualisation expertise, and advance their career. Competitive heroiş with on-call allowance included, plus a supportive working environment.
Apply now for a confidential discussion.
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