Peaple Talent
Infrastructure Engineer
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Infrastructure Engineer | Permanent | Chippenham | £55,000
Peaple Talent have partnered with a well established client in the South West who are looking to recruit an Infrastructure Engineer.
The role is accountable for the stability, performance, and availability of desktop, server, network, and AWS cloud services, ensuring services are delivered in line with agreed SLAs, ITIL best practice, and business continuity requirements, with a strong focus on uptime, resilience, and continual service improvement.
Key Responsibilities:
- Act as a senior escalation point for complex infrastructure incidents, ensuring timely resolution in line with Incident Management processes and SLAs.
- Provide 3rd line support for their desktop environment, applications, and core infrastructure services as incidents arise.
- Support and maintain on-premise server infrastructure, including Hyper-V clusters, ensuring high availability and performance.
- Support and maintain the AWS cloud environment underpinning the organisation’s ERP and critical business systems.
- Support and maintain physical and wireless network infrastructure to ensure reliable and secure connectivity.
- Participate in the IT on-call rota, providing out-of-hours support to minimise service disruption to the business.
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Key Experience Required:
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- Prior experience in an IT Infrastructure support role
- Technical knowledge of AWS administration
- General technical administration knowledge of Microsoft Server, Office 365, and Active Directory
- General technical knowledge of IT Networking including WIFI
- Understanding of PC hardware set-up and configuration
- A strong ITIL understanding
If you are interested in this position, please apply directly on LinkedIn or get in contact at: harvey.b@peapletalent.com
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