BTGPactual International
Infrastructure Engineer (Initial 12 Month FTC)
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About BTG Pactual
Founded in 1983, BTG Pactual is now the largest investment bank in Latin America. We're committed to a future where investing is dynamic and straightforward, which is why we're undergoing a digitization and expansion process across various fronts. Our entrepreneurial mindset allows us to empathize with clients, understand their challenges, and deliver swift, autonomous, and bureaucracy-free solutions. Renowned for our excellence, flexibility, and versatility, we serve clients from our offices in Brazil, Chile, Colombia, Peru, Mexico, Argentina, the United States, United Kingdom, Portugal, Spain, Luxembourg and Saudi Arabia.
The Role: Infrastructure Specialist (London, Hybrid)
BTG Pactual is seeking an Infrastructure Specialist to join its Technology team in London. Joining an established international team of professionals, the Infrastructure Specialist will be based in London while operating in a global environment, maintaining regular communication with offices worldwide.
This is a hands-on, temp-to-perm role (initial period of 12 months on a Fixed-Term Contract). If successful, it has the intent to transition into a permanent role upon completion of the 12-month period, subject to performance and business requirements.
Key details:
- Hybrid role: Minimum of 3 days per week in the London office.
- Flexibility to attend 4–5 days per week when necessary due to business needs, projects, or critical incidents.
- On-site presence may increase based on evolving business requirements.
Role Responsibilities
- Plan and coordinate infrastructure tasks across global environments, acting as an escalation point for complex technical issues
- Liaise with stakeholders and technical teams across the business; manage vendor relationships and escalate hardware/software issues as required
- Design and implement high-availability architectures across on-premises and cloud environments, ensuring minimal downtime and service continuity
- Build VMware hosts; troubleshoot ESX host and SAN-related issues; manage guest operating system provisioning
- Administer Microsoft Windows Server environments (Active Directory, Entra ID, Exchange, GPO, DNS/DHCP, Print Servers, NTFS permissions, iSCSI SANs)
- Plan, execute, and validate cloud migration projects, moving incumbents on-premises workloads to AWS with minimal disruption; design and manage hybrid cloud environments spanning on-premises, AWS, and Azure
- Implement and maintain AWS security best practices, including network segmentation, IAM policies, and encryption
- Leverage AI-powered coding assistants (e.g., GitHub Copilot, Claude Code) to:
- Develop optimise automation scripts
- Build PowerShell/Python code and infrastructure-as-code templates
- Streamline troubleshooting and routine operations
- Configure server monitoring alerts and thresholds; configure and monitor VM backups on Rubrik; execute daily monitoring checks
- Design and build servers’ architecture considering High Availability and Disaster Recovery (DR); carry out capacity planning; develop, manage, and test backup and recovery plans
- Automate daily operational tasks; define and apply GPOs; control access permissions and privileges; manage Office 365 configurations
- Participate in an on-call support rota to provide after-hours and weekend coverage for critical infrastructure incidents; execute planned production environment changes outside of standard business hours
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Key Areas of Ownership
The candidate will be responsible for DC disaster recovery capabilities, including:
- Design and implementation of DR solutions (e.g., Zerto replication and failover)
- Regular participation in DR testing and ongoing refinement of recovery procedures
- Development and maintenance of runbooks to ensure Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are consistently met
Technical Skills
| Category | Skills |
|---|---|
| Virtualisation | VMware vSphere ESXi 8+: host provisioning, command line administration, storage provisioning, Veeam; robust understanding of virtual infrastructure and physical linkage |
| Windows Server (2019–2025) | Active Directory, Entra ID, Print Servers, GPO, DNS/DHCP, User Management, NTFS file permissions, Rubrik and Veeam Backup Exec, Dell servers, RAID, Security (certification, infrastructure) |
| Disaster Recovery | Fully conversant with Zerto replication, failover experience, backup and disaster recovery procedures |
| Cloud (AWS/Azure) | AWS IaaS: EC2, VPC, EBS, S3, IAM, CloudWatch; Hybrid cloud environments spanning on-premises, AWS, and Azure (IaaS, PaaS, SaaS) |
| Automation/_SC | Infrastructure-as-code mindset: PowerShell, Python, DSC, Ansible, Chef, Puppet |
| Tools & Certs | Citrix CCA equivalent, SolarWinds Orion configuration, Azure cloud services; compliant in MCSA (Windows Server 2016+) or MCITP certifications |
| AI Integration | Experience with AI-assisted tools (e.g., GitHub Copilot, Claude Code) to drive automation and troubleshooting efficiency |
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Requirements & Experience
- 10+ years of professional experience in a financial services technical role
- Certified in one of the following: MCSA Windows Server 2016+, MCITP Enterprise Admin or MCITP Server Administrator; AWS certifications (e.g., AWS Solutions Architect or AWS SysOps) highly desirable
- Familiarity with AI-assisted development tools (e.g., GitHub Copilot) required
- Exceptional consultative and communication skills; ability to collaborate cross-functionally with managers, staff, vendors, and contractors
- Self-motivated with proven skills in problem-solving, prioritisation, and time management
- Experience working under pressure, demonstrating calm, efficient crisis resolution
- Proactive mindset focused on infrastructure resilience, High Availability (HA), and DR continuous improvement
- Team player with a commitment to adopting AI-assisted tools to enhance daily workflows
Hybrid Work Requirements
Minimum of three days per week in the London office, with flexibility to attend four or five days when business requirements warrant.
What We Offer
BTG Pactual offers a professional, international, and collaborative work environment with a fantastic opportunity for career growth. Our offers include:
- Challenging, rewarding career opportunities across a fast-growing global institution
- Competitive compensation package aligned with role responsibilities
- Support for expanding our international professional environment
Note:
- Only submit applications through the official recruitment channel. No direct contact with BTG Pactual employees is permitted.
- BTG Pactual will review applications equally; submissions indicate consent to Information Collection & Privacy Policy as outlined.
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