CGI
Infrastructure Engineer (Senior Consultant)
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Position Description
2nd/3rd Line Infrastructure Engineer
MoD Corsham
Role Summary
This role provides for the advanced operational support, maintenance and development of a secure MoD platform, working as part of a team based at MoD Corsham. The position involves working across a complex technical estate to ensure platform availability and resilience, while supporting change and continuous service improvement. The role requires DV clearance and sole UK nationality.
Key Responsibilities
- Provide technical support to incident, problem and change management across production and non production environments.
- Administer Windows based systems, including patching and configuration management.
- Support Citrix and virtualised platforms such as VMWare vSphere and vRealize Automation.
- Monitor and maintain system health using tools including SCOM and other enterprise monitoring solutions.
- Collaborate with adjacent teams (e.g, Application Support Provider, IaaS provider) to provide reliable, resilient and secure services.
- Conduct root cause analysis and the resolution of complex platform issues.
Essential Skills And Background
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- Experience in 2nd/3rd line engineering roles within secure Defence environments.
- Highly proficient in Windows Server administration, and familiar with SCOM and MECM.
- Experienced in the deployment and support of VMWare and Citrix solutions.
- Hands on experience with Ansible for automation and configuration management.
Desirable Skills
- Proficiency with Linux (RHEL/CentOS) in the support context.
- Familiarity with Trend, Nessus or similar security tooling.
- Knowledge of backup and DPKI solutions.
- Awareness of trust relationships and secure enterprise architectures.
- Prior experience working with Defence Digital and knowledge of policies including JSP453.
- Prior experience delivering support within an ITIL based service management model.
- Certifications including Citrix Virtual Apps and Desktops Advanced Administration.
Your future duties and responsibilities
Required Qualifications To Be Successful In This Role
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