Leicester City Council
Infrastructure Engineer Server
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REQ7902
Description
Full Time / 37 Hours Per Week / Permanent
Play an important role in the day to day running and monitoring of all Server hardware and software, SAN Storage, Databases, Backups, Microsoft 365 Tenant and other key infrastructure such as Active Directory, DNS and DHCP.
Currently 11 members strong, you'll join the server team whose primary aim is to maintain the Physical Data Centres along with all the server infrastructure be that Physical or Virtual. We also secure and keep up to date all Server Operating systems and hosted applications. Being at the forefront of working with and deploying Cloud based solutions as and when required.
Based out the Data Centre on Anstey Lane but currently working from home. You'll be expected to work from the Data Centre as and when required to fix hardware issues, receive deliveries, and attend meetings with the team, internal teams and third parties. You'll also undertake a rota-based system to take calls on weekends. With some out of hour's work required from time to time to deal with issues, the deployment of new hardware or software in line with business requirements.
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What You’ll Be Doing
- Deal with and resolve calls logged for the Server Team in Service Manager
- Monitor backup jobs
- Work on or with other members of the team on existing or new projects
- Execute Request for Change, Service, and Information request activities
- Troubleshoot hardware and software related issues
- Investigate and carry out the necessary work to update hardware and software
- Provide expert advice on technical solutions appropriate to the division
- Form close working relationships with other members of the team
- Work with other teams in the division such as the Infrastructure, ITSM and Application Support teams
- Work with third party companies to deploy, support and troubleshoot (e.g., Microsoft, Dell, Civica, Northgate)
- Attend regular team briefs, project meetings with internal teams or external partners for the deployment of a new project or to troubleshoot ongoing issues
What You’ll Need
- A keen interest in all areas of work undertaken by the Server Team
- Willingness to stay abreast of new and emerging technologies
- Experience and in-depth knowledge of:
- Microsoft Windows Server Operating systems
- PowerShell
- Microsoft Active Directory on-premise and Azure Active Directory
- Microsoft DNS
- Microsoft DHCP
- Microsoft Hyper-V
- Microsoft Exchange on-premise/Online
- Backup software
- Hyper-Converged Infrastructure
- Data Centre support and maintenance
- Excellent problem-solving skills
- Discretion
- Communication skills on all levels
- Ability to work on your own initiative
- Flexibility
- Ability to absorb and implement new knowledge quickly
- Willingness to ask questions of colleagues
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Contact Information
For queries, please contact Dharmesh Kotak, Server Manager, at Dharmesh.Kotak@Leicester.gov.uk via email.
Interviews
Interviews will take place on Monday 17th and Tuesday 18th August 2026.
Region
Central
Location
Hybrid working - Home and Leicester City Offices
Salary
GBP39,152 - GBP41,771 Per Year
Package
Total benefit value (includes pension contribution and full holiday entitlement): GBP56,957
Contractual Hours
37
Basis
Full time
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