RM Technology
Infrastructure Engineering - Senior Engineer
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Overview
Would you like to help enrich the lives of learners around the world?
At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes.
What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners.
RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources).
Within the assessment market we are experts in providing solutions for online exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, A Levels, and professional qualifications. Each year, our software is used globally to conduct hundreds of thousands of on-screen tests and to mark millions of paper-based scripts. For over a decade we have been partnering with the world’s leading awarding bodies to deliver intuitive, secure, and reliable e-marking solutions.
Visit our website to find out more: www.rm.com/assessment
Responsibilities
You will work as part of a project-focused delivery team to produce infrastructure aligned with RM’s reference architectures and design patterns using Infrastructure as Code to deliver RM Assessment’s high volume, high stakes customer facing SaaS products. You will be a key collaborator within a project-focussed delivery team alongside architects and application developers, working with the wider Infrastructure Engineering team to ensure a united and cohesive approach across all projects. Your insights and expertise will be instrumental in setting an extremely high standard of infrastructure coding, and your keen eye for detail and diagnostic skills will be invaluable. You will build on the combined skills and strengths of the Infrastructure Engineering team through mentorship.
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Key Responsibilities
- Develop infrastructure and application deployment pipelines.
- Deploy new and changed infrastructure and applications.
- Support project delivery through timely delivery of quality infrastructure and pipelines.
- Refine and improve existing deployment processes to support continuous improvement of delivery.
- Produce technical documentation to a high standard.
- Provide 4th line escalation for infrastructure issues including on call (on a rota basis).
- Mentorship within the Infrastructure Engineering team.
Experience
Comprehensive knowledge of and implementation experience in Microsoft Azure ecosystem, which must include Azure Kubernetes, Application Gateway, APIM, PostgreSQL, SQL Server, ServiceBus and associated diagnostics services underpinning data processing and distributed applications.
- Solid understanding and implementation experience of Security, IAM, Networking, and Database concepts.
- Extensive experience of the following products: Azure DevOps, Helm Charts, Docker, Terraform, Bash, Packer, Ansible.
- Familiarity with standard project lifecycle processes.
- Time management skills: ability to understand business impact and prioritise tasks accordingly, take ownership of project outcomes and resolve issues in the face of ambiguity.
- Outstanding interpersonal skills, a highly personable, engaging approach and a strong alignment to RM's core values: Customer success, high standards, respect for others, innovation, openness and enjoyment at work.
- Excellent collaboration skills.
- Awareness of security best practice, monitoring, and compliance.
- Strong documentation skills and a proactive, solution-driven mindset.
- Mentoring Skills.
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At RM our core principles underpin everything we do which include providing a working environment that promotes equal opportunities, diversity and inclusion. We also believe we have a responsibility to keep children and young people safe. We expect all RM employees to share this commitment.
What’s in it for you?
At RM we have My Work Blend @RM which provides office-based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process.
As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.
To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at recruitment@rm.com.
Unfortunately, we are unable to offer visa sponsorship for this role.
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