Practice Plus Group
Infrastructure Support Engineer
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About The Role
UNLOCK YOUR BEST WORK LIFE
- MAKE A DIFFERENCE TO EVERY LIFE
We have an exciting opportunity for a Infrastructure Support Engineer to join our team!
Hours
The site currently offers Monday - Friday; core office hours
Salary
This position is full time, you’ll receive an annual salary up to £45,000 per annum.
Location
Office based - Brunel Court, Colchester Business Park, Colchester, Essex.
Occasional travel to our various offices and locations
How will we support you?
- Robust Induction
- Everybody has career coaching conversations to support personal and professional growth with access to higher learning and training opportunities
- Our bespoke Learning Management System to address your learning needs
Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
What you'll be doing
As a Infrastructure Support Engineer, your responsibilities will vary. You will
- Build, configure and support Windows Server estate
- Active Directory Management – User / Groups, DNS, GPOs
- Microsoft 365 Support and Administration – Exchange, SharePoint, Teams and One Drive
- Entra ID Support and Administration – Hybrid Environment
- Cisco Networking Knowledge – Layer 2 (switch setup and configuration) and Layer 3
- Azure IAAS Setup and configuration
- Endpoint Management – Asset / Configuration Management, Software Deployment, Patching
- Actively partake in project work and tasks as and when required.
- Partake in on-call rota, one week in four.
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If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.
It doesn’t stop there… we also offer:
- Discounts on shopping and leisure activities
- Support to grow in your role and continue your professional development
- 24/7 employee assistance helpline and financial assistance when you need it
What we'll look for in you
Practice Plus Group is the UK’s leading independent provider of NHS services to patient in Secure Environments – prisons, immigration removal centres (IRCs) and non-custodial services, and Integrated Urgent Care - NHS 111, Out-of-Hours (OOH) and Clinical Assessment Centres (CAS).
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Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:
- we treat patients and each other as we would like to be treated
- we act with integrity
- we embrace diversity
- we strive to do things better together
We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.
We offer a very rewarding and fulfilling career to healthcare professionals in primary care. If you’re looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.
Experience Required
- Previous experience of working in a Service Desk Environment
- Customer focused
- Analytical approach with close attention to detail
- Understanding of ITIL principles and comprehensive knowledge of internal processes
- Previous experience of working in a Service Desk Environment
- Technical Skills - VMware vSphere, Microsoft Windows Server, Active Directory, CISCO Switching & Routing (and more, please refer to JD)
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