Ingram Micro
Inside Sales Account Manager
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Inside Sales Account Manager
Location: Northwich - Hybrid
This role follows a non-negotiable 3-day hybrid working pattern. Candidates must live within a reasonable commuting distance of the office.
About The Job
We're looking for an Inside Sales Account Manager to join our Comms-Care team.
In this role, you'll manage a portfolio of customer accounts, helping customers get the most from their services while identifying opportunities to grow and develop existing relationships. You'll be responsible for managing a high volume of accounts, generating sales opportunities, and delivering an excellent customer experience.
If you enjoy developing customer relationships, nurturing opportunities, and making a real commercial impact, while working closely with colleagues across the wider sales organisation, this could be an excellent next step in your sales career.
Core Responsibilities
- Manage and develop a portfolio of customer accounts, building strong and lasting relationships.
- Help customers get the most from their services by understanding their needs and goals.
- Identify opportunities to grow existing accounts through upselling, cross-selling, and renewals.
- Engage with customers through calls, emails, and other channels to build relationships and uncover opportunities.
- Manage sales opportunities from initial enquiry through to completion, maintaining an accurate pipeline.
- Work closely with colleagues across the wider sales team to deliver the best outcomes for customers.
- Deliver an excellent customer experience while supporting both customer success and business growth.
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Skills and Experience
To set you up for success, we are looking for the following skills and experience:
- Experience in inside sales, account management, business development, or a similar customer-focused sales role.
- The ability to build and maintain strong customer relationships.
- A proactive approach to identifying opportunities and supporting account growth.
- Excellent communication skills, with the ability to engage with customers and colleagues at all levels.
- Strong organisational skills and the ability to manage multiple priorities effectively.
- Experience working with CRM systems and maintaining an accurate sales pipeline.
- A collaborative approach and the ability to work closely with wider sales and support teams.
What We Offer
- AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme
- Rising holiday allowance at Year 2 and Year 5
- Birthday day off
- Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
- Employee discounts and wellness perks
- Modern offices with breakout spaces, free tea and coffee, and a private wellness room
- Development opportunities with clear career progression and training
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We Are Ingram Micro Group
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.
Make an Application
None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market-leading incentives programme, and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world-leading catalogue of technology-based learning.
If this sounds like the opportunity for you, then please apply by sending a copy of your most recent CV.
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