Semtech
Inside Sales, Customer Service
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: Bristol, Stansted or Romsey.
Hybrid Model: Office: Monday - Friday
Our Team
At Semtech, we are committed to delivering innovative semiconductor solutions that power some of the world’s most advanced communications, industrial, infrastructure, and connectivity technologies.
Our global commercial teams play a critical role in ensuring exceptional customer experience, supporting strategic business growth, and maintaining strong partnerships with customers and distribution networks across multiple international markets.
As our business continues to expand across the EMEA region, we are looking for a highly organised and customer-focused professional to join our Sales Operations team.
This position plays a key role in supporting commercial activities, managing customer interactions, coordinating internal processes, and ensuring operational excellence across our direct customer and distribution partner network.
Job Summary
We are seeking a proactive and detail-oriented professional to support our EMEA commercial operations by acting as a key interface between customers, distributors, sales teams, and internal business functions.
In this role, you will be responsible for managing pricing requests, customer issue resolution, design registration validation, sales reporting, commission reporting, order management, and distributor support activities.
You will work closely with internal teams including Operations, Finance, Engineering, and Quality to ensure customer requirements are handled efficiently and business processes are executed accurately.
This position requires strong communication skills, commercial awareness, excellent organisational capability, and the ability to manage multiple priorities in a fast-paced international business environment.
Responsibilities
Manage customer pricing activities by processing requests for special pricing opportunities, coordinating internal approvals, and working closely with Business Units to validate pricing structures for existing customer opportunities. (20%) Act as the primary interface between direct customers, distributors, and internal departments including operations, engineering, finance, and quality to quickly qualify, prioritise, and resolve customer issues in a timely and professional manner. (20%) Manage and validate design registrations, monitor renewal processes, and generate regular reporting to support sales leadership and provide visibility into commercial activity across assigned territories. (20%) Review, validate, and distribute commission reports for European Representative partners, ensuring reporting accuracy and supporting ongoing sales compensation processes. (10%) Maintain accurate customer records including shipping data, bookings, pricing information, design win activity, and territory-specific customer records while managing order processing activities for EMEA direct customers and distributors. (20%) Manage RMA and sample requests while supporting distributor inventory management activities, including stock rotation reviews and coordination with channel partners. (10%)
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Minimum Qualifications
Fluent professional English communication skills (written and spoken) Bachelor’s degree preferred Minimum 5 years of experience in customer service, sales support, customer operations, or commercial support environments Strong organisational skills with the ability to manage multiple operational activities simultaneously Experience supporting customers within an international or fast-paced commercial environment
Desired Qualifications
Bachelor’s degree or equivalent relevant professional experience 5+ years of experience within customer service, sales operations, or sales support functions Experience working with ERP and CRM systems, ideally SAP and Salesforce (SFDC) Strong communication skills with the ability to work effectively across multiple internal departments and external customer groups Excellent attention to detail and ability to maintain high levels of data accuracy Strong problem-solving skills and ability to manage customer priorities effectively Comfortable working within a fast-moving global organisation supporting multiple stakeholders Experience supporting distributor management and channel sales operations is highly desirable
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join Us?
Become part of a global technology company driving innovation across semiconductor and connectivity markets worldwide Work in a highly collaborative international environment supporting customers and partners across the EMEA region Play a critical role supporting commercial success and customer satisfaction within a growing global organisation Join a company that values teamwork, accountability, operational excellence, and continuous improvement
Career Growth Philosophy
At Semtech, we recognise that exceptional customer and commercial support functions are critical to business success. We are committed to supporting employee development through continuous learning opportunities, mentorship, and providing exposure to a dynamic global business environment.
Our pay-for-performance culture rewards initiative, collaboration, and operational excellence. Employees within this role are encouraged to broaden their expertise, build cross-functional relationships, and contribute meaningfully to both personal career growth and the continued success of Semtech’s global commercial operations.
Additional Notes
The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job.
Incumbents may be required to perform job-related tasks other than those specifically included in this description.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills