GTS Group Ltd
Inside Sales Manager
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Ever been told you're "just" managing an inside sales team? Anyone who's done the job knows you're actually part traffic controller, part problem solver and occasionally a magician.
I'm recruiting for an Inside Sales Manager to manage a team of five for a well-established technical business. If you thrive on delivering brilliant customer service, keeping orders moving and getting the best out of people, keep reading.
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What you'll be doing
- Leading and developing a team of 5 Inside Sales professionals
- Making sure customers receive first-class service from quote to delivery
- Keeping orders flowing smoothly (and calmly when they don't!)
- Working closely with Sales, Supply Chain, Warehouse and Finance
- Using CRM, ERP and reporting tools to keep everything on track
- Finding better ways of doing things rather than accepting "that's how we've always done it"
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What you'll bring
- Experience managing an Inside Sales or Customer Service team
- A genuine passion for customer service
- Strong organisational skills and attention to detail
- Confidence using CRM/ERP systems
- The ability to juggle priorities without dropping the important ones
Hybrid working (3 days in the office), a supportive team and the chance to make a real difference.
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