Copeland
Inside Sales Representative, UK & Nordic countries
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Inside Sales Representative – HVAC-R OEMs (UK & Nordics)
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial, and industrial spaces through HVACR technologies, protect temperature-sensitive goods throughout the cold chain, and deliver comfort globally.
Best-in-class engineering, design, and manufacturing—combined with category-leading brands in compression, controls, software, and monitoring—result in next-generation climate technology built for the world ahead. Whether you’re a career changer, a seasoned professional, an undergraduate student, or a recent graduate, we offer opportunities to innovate, be challenged, and make an impact. Join our team and start your journey today.
The Role
We are looking for a dynamic and customer-focused Inside Sales Representative to manage and grow a diverse portfolio of HVAC-R OEM customers across the UK & Nordics.
This role is ideal for asales professional who thrives in a broad-portfolio, high-impact engagement environment, building strong digital relationships while driving revenue through upselling, cross-selling, and proactive account management. You will act as the primary commercial interface for your customers, ensuring a seamless experience while supporting Copeland’s range of compressors, electronic controls, and system solutions.
Key Responsibilities
- Build and maintain strong customer relationships via remote channels (video, phone, email)
- Manage a diverse portfolio of accounts, ensuring consistent engagement and follow-up
- Conduct regular customer check-ins to assess needs and identify growth opportunities
- Drive upsell and cross-sell initiatives for Copeland’s product and solution portfolio
- Lead pricing discussions and contract negotiations within set guidelines
- Own and maintain a healthy sales pipeline in CRM systems
- Ensure accurate forecasting and proper customer interaction documentation
- Serve as the primary point of contact for assigned accounts, liaising with internal teams as needed
- Identify and develop “hidden champions” within customer organisations to expand business potential
- Stay informed on HVAC-R market trends, competitors, and customer challenges
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
Experience & Qualifications
- At least 2 years in sales, account management, or technical sales, ideally in HVAC-R or a related sector
- Ability to manage a broad portfolio with strong prioritisation skills
- Familiarity with technical products, including mechanical and electronic components (preferred)
- Technical curiosity and ability to translate product value to customers
- Strong communication skills for remote/digital customer interactions
- Customer-centric mindset and proactive, solution-oriented approach
- Experience with ** CRM tools** and pipeline management
- Confidence working with sales targets and quotas
- Fluency in English (additional languages would be an advantage)
Key Competencies
- Sales discipline: Strong follow-up procedures and time management
- Continuous learning mindset in sales processes and industry trends
- Results-driven: Focus on achieving and exceeding targets
- Ability to identify opportunities within existing accounts
Why Join Us?
- Contribute to a fast-evolving market focused on decarbonisation and electrification
- Work with cutting-edge residential & commercial HVAC, cold chain and controls solutions
- Collaborate in a structured, international sales team in a growth-oriented environment
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our Commitment to Our People
We are united by a purpose: Sustainability is no small ambition. Our mission is to reduce carbon emissions and boost energy efficiency across spaces—residential, commercial, and industrial. By driving innovation in HVACR and cold chain solutions, we’re helping build a more sustainable future.
Our employees are our greatest strength. Our culture of passion, openness, and collaboration empowers us to work toward meaningful impact.
- Investment in development: From onboarding to leadership, we support end-to-end growth for personal and professional success
- Flexible and competitive benefits: Tailored to individual/family needs, including flexible leave options (parental, vacation, holiday leave)
- Opportunity to revolutionise climate technology and shape a better future
Inclusion & Belonging
At Copeland, inclusion and belonging are core to our culture. We embrace diversity and empower all backgrounds to create a stronger workforce. Our employee resource groups foster community and culture building.
Equal Opportunity Employer: Copeland values equity in hiring practices and ensures all qualified applicants receive fair consideration. We uphold a workplace free from discrimination or harassment regarding race, religion, disability, sexual orientation, age, national origin, or any other protected characteristic.
Work Authorization Note: Copeland employs only those legally authorised to work in the relevant country. We will not sponsor work visas for this role.
For those who are interested: Explore how you can join us and help drive forward the future of air conditioning, heating and refrigeration.
(Work Authorization: Legally authorized to work in UK/Nordics only. No calls or agency requests, please.)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills