Trane Technologies
Inside Sales - Telesales - Birmingham ICS Cool Energy Ltd
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Inside Sales - Telesales - Birmingham ICS Cool Energy Ltd
Be a part of our mission!
As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business.
Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Location
On-Site (5 days) Birmingham office
Position Overview
The Inside Sales Telesales role will support the external Sales Team by:
- Promoting lead generation sales
- Prospecting B2B solutions for new and existing clients
The primary objective is to:
- Generate new and enhanced business opportunities
- Build relationships with customers, sales engineers, and Customer Care Teams
- Achieve sales targets
Key Responsibilities
Sales and Business Development
- Identify and target potential customers in industries requiring B2B lead generation solutions for HVAC and Process Cooling
- Assist Sales Engineers, Customer Care Teams, and Internal Sales to develop and implement sales strategies
- Conduct market research to identify trends, competitors, and potential business opportunities
- Maintain a strong sales pipeline, keeping the CRM accurately updated
- Collaborate with marketing teams to create promotional materials and campaigns
- Personally conduct targeted outbound sales calls
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Technical Development
- A desire to learn and develop expertise in HVAC and Process Temperature Control, including Process Chillers, Temperature Control Units, related equipment, and Installations
- Build confidence in technical discussions with customers, supported by internal expertise
- Collaborate with external sales engineering and project management teams
Customer Relationship Management
- Build, maintain, and nurture relationships with existing and potential customers
- Serve as a trusted advisor and point of contact, aligning customer needs with timely and effective solutions
- Secure customer satisfaction and repeat business
- Cooperate with external sales engineering to set appointments and schedule leads on CRM
- Proactive partnership with Customer Care Teams to ensure a positive customer experience
Sales Reporting and Analysis
- Prepare sales forecasts, pipeline updates, and performance metrics
- Analyze market trends, customer feedback, and competitor activities for growth opportunities
- Provide actionable insights and recommendations for management teams
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Internal Controls
- Comply with and engage with QHSE and Trane Technologies initiatives
- Adhere to country-specific compliance regulations (e.g., risk assessments and QHSE training)
- Follow the internal code of conduct and ethical frameworks
- Attend and progress through My Learning development pathways
- Align individual business goals to attain bonus targets, contingent upon:
- Customer and stakeholder feedback
- Line manager evaluations
- Any additional tasks as required by your line manager
Skills and Capabilities
- Positive mindset with strong people skills
- Excellent communication
- Sales, Business Development, or Engineering knowledge in B2B would be advantageous
- Ability to lead teams and foster collaborative work
- Proficient in Microsoft Office Suite and LinkedIn Sales Navigator
- Familiarity with Customer Relationship Management (CRM) systems is beneficial
- Right to Work status confirmed for the country of application
- Driver’s license and ability to operate a vehicle in the country of application
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