Trane Technologies
Inside Sales - Telesales - Birmingham ICS Cool Energy Ltd
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Inside Sales - Telesales - Birmingham ICS Cool Energy Ltd
Be a part of our mission
As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation, our responsibility is to put the planet first. For Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business.
Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.
Where Is The Work
- On-Site (5 days)
- Role based in Birmingham
Benefits
Learn about our benefits designed for you to thrive at work and at home.
Position Overview
The Inside Sales (Telesales) role will support the external Sales Team by:
- Promoting lead generation sales
- Prospecting B2B solutions to new and existing clients
- Generating new and enhanced business opportunities
- Building relationships with customers, sales engineers, and customer care teams
- Achieving sales targets
Key Responsibilities
Sales & Business Development
- Identify and target potential customers across industries requiring B2B lead generation solutions in HVAC and Process Cooling
- Assist Sales Engineers, Customer Care Teams, and Internal Sales in developing and implementing sales strategies to generate leads and convert them into sales opportunities
- Conduct market research to identify trends, competitors, and potential business opportunities
- Build and maintain a strong sales pipeline, regularly updating the Customer Relationship Management (CRM) system with accurate, up-to-date information
- Collaborate with marketing to develop promotional materials and campaigns supporting sales efforts
- Handle outbound sales calls with set targets
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Technical Development
- Develop a deep understanding of solutions in HVAC and Process Temperature Control Industry, including:
- Process Chillers
- Temperature control units
- Related equipment
- Installation processes
- Work with technical guidance to assist customers in selecting the most suitable solutions based on their needs
- Collaborate with external sales engineering and project management teams
Customer Relationship Management
- Build and maintain strong relationships with customers and prospects, acting as a trusted advisor and point of contact
- Understand and address customer needs, ensuring satisfaction and repeat business
- Collaborate with sales engineering and CRM to set leads and appointments
- Proactively build positive relationships with Customer Care Teams to enhance customer experience
Sales Reporting & Analysis
- Prepare sales forecasts, pipeline updates, and performance metrics
- Analyze market trends, customer feedback, and competitor activities to identify improvements and growth areas
- Provide insights and recommendations to management to enhance sales strategies and achieve objectives
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Internal Controls
- Compliance with QHSE and Trane Technologies initiatives, including:
- Country- or industry-specific risk assessments
- Mandatory QHSE training
- Follow internal code of conduct and ethical frameworks
- Initiate learning and development through My Learning
- Align personal business goals with bonus targets
- Contribute to individual performance feedback from customers, stakeholders, and line managers
- Complete any ad hoc duties reasonably requested by your line manager
Skills & Capabilities
- Strong people skills with a positive mindset
- Good Communication skills
- Advantageous if you have:
- Sales, Business, or Engineering in B2B
- Team leadership and collaborative teamwork experience
- Proficient in:
- Office suite (e.g., Microsoft Office)
- LinkedIn Sales Navigator
- Knowledge of Customer Relationship Management systems (advantageous)
- Right to work confirmation for the country of application
- Valid driver’s licence and ability to drive in the country of application
We offer competitive compensation as well as comprehensive benefits and programs. We are an equal opportunity employer: all qualified applicants receive fair consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other legally protected characteristic.
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