Independent Office for Police Conduct
Insight Data Analytics Manager

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Job Title: Insight Data Analytics Manager
Salary: £41,878 (plus London Weighting Allowance of £5,130 if based in Canary Wharf or Croydon)
Location: Birmingham, Sale, Cardiff, Wakefield, Croydon or Canary Wharf
Job Introduction:
As our Insight Data Analytics Manager, you will be welcomed into our new Digital, Data and Technology function (DDaT) within Strategy and Corporate Services. The IOPC is on a journey to develop its culture, perspectives, and ethos to support the organisation’s core outcomes, and this is your opportunity to enter the varied world of IOPC DDaT, allowing you to develop your mindset and approaches to contribute to improving the police complaints system in England and Wales.
Our new function brings together teams responsible for knowledge and information management, data analysis and reporting, Data Governance, data quality and records management as well as ICT. It operates nationally, with team members across seven sites.
You will be responsible for supporting the Insight & Analytics Lead with the delivery of our Data Strategy. Strong leadership is essential to support our ambitious group of Technical Data Analysts achieve success and nurture the team to ensure delivery of the vision and you can expect a varied and fulfilling role.
The Insight Data Analytics Manager will work closely with others from our DDaT, Business Development, and Operational functions to deliver data insight and analytics to support decision making. You will be an expert in data interpretation and need to be able to communicate meaningfully with stakeholders of varying data appreciation levels.
We are looking for someone with leadership and management experience in an analytical and insight team who has the vision and knowledge to drive improvements in both efficiency and quality through others.
We'll assess you against these Senior Executive Officer (SEO) Level behaviours during the selection process:
- Changing and Improving
- Leadership
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Throughout the recruitment process we will also assess your Experience, Strengths, Technical Skills and Values.
As part of the application process, you will be asked to complete 4 Sift Questions based on the essential criteria.
Anticipated assessment and interview dates are estimated to take place W/C 03 August + W/C 10 August.
Main Responsibilities:
- Lead the data insight enablement delivery plan and support the associated timetable of data visualisation products.
- Work collaboratively and in partnership with Product/project managers to support effective data capture and data flows design requirements to drive analytical opportunities.
- Work with Data Engineers by providing clear design requirements for the management of the Enterprise Data Warehouse configuration.
- Use technology to support data insight including Power BI and other analytical tools.
- Data preparation, cleanse and validation to ensure Data Quality and integrity.
Please refer to the Job Description for full role responsibilities.
The Ideal Candidate:
Essential
- Advanced Insight analytical skills and able to demonstrate skills and experience of using other data visualisation tools and techniques and use of Power BI reporting to extract meaningful analytical reporting on data.
- Proficiency in data analytical techniques including data cleaning, statistical analysis and familiarity with data querying, mining and manipulation tools and demonstratable track record on insight delivery.
- Proven experience of leading organisational insight requirements and ability to translate complex data for a variety of stakeholders, linked to performance and KPI tracking.
- Experience in planning projects and delivery in line with business priorities, using a variety of analysis and problem-solving techniques.
- Integrate information from various environments and develop queries or reporting solutions to fulfil business needs.
- Comprehensive knowledge and understanding of the data models within Case Management / Record Management Platforms, core data platforms and Enterprise Data Warehouse Technologies.
- Experience analysing and determining root cause of recurring issues related to data accuracy and timeliness and supporting the I&A lead with business strategy development.
- Strong team leadership and communication skills, both written, presentation and verbal with the ability to communicate insights to stakeholders at all levels.
- Can demonstrate strong working relationships with internal partners, suppliers and end users.
- Experience of working independently and at pace, including management of remote workers and requirement for national travel, as part of a team based in separate locations and demonstrating initiative.
- Skilled in gathering business requirements and user-stories, including strategic organisational change and transformation level projects.
- Ability to work at a strategic level, promote organisational values and lead change and improvements in data.
- Management experience and positive leadership knowledge including the ability to motivate and drive positive behaviours in others through coaching and personal development.
- Experience of working in a secure environment and adhering to data principles and legislation.


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Desirable
- BCS Data Analyst (level 4) certification.
- Masters or graduate degree in data analysis or equivalent work experience.
We believe that diverse perspectives contribute to a more innovative and dynamic workplace. We actively encourage applications from individuals who are typically under-represented or disadvantaged in society. This includes women, people from ethnically diverse backgrounds, parents and carers, and disabled candidates, including neurodiverse candidates.
We are committed to providing equal opportunities for all applicants and creating an inclusive environment where diverse perspectives are valued and supported.
The role requires standard DBS clearance.
National security vetting: clearance levels - GOV.UK
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