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Insight Director (FTC)
Insight Director
Let’s be unstoppable together!
Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality dataset.
At Circana, we are fueled by our passion for continuous learning and growth, seek and share feedback freely, and celebrate victories—big or small—in an environment that is flexible and accommodating. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.
Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®—a prestigious award based entirely on what current employees say about their experience working here.
Learn more at www.circana.com.
Our Critical Sales Skills
At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business:
- Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
- Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
- Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
- Understands Customer Needs: Operates as a recognized expert to articulate customer needs in their business language and context.
- Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
- Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.
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What Will You Be Doing?
The Insight Director is responsible for:
- Client retention, contract renewal, and revenue growth through data-driven solutions aligned with client needs.
- Enhancing market understanding and building brand equity.
- Leading key relationships within the CPG Category Growth Food team.
This role requires strong commercial acumen, leadership, and industry expertise to drive strategic client engagement. The focus is revenue ownership, strategic growth, and long-term account expansion—not delivery management or passive account stewardship.
Regular travel is required to client sites in Weybridge and Blackpool, with occasional visits to the Bracknell head office.
Job Responsibilities
Client Growth & Strategic Engagement
- Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.
- Drive multi-threaded engagement to increase market presence and reduce reliance on a single stakeholder.
- Lead strategic sessions that uncover commercial opportunities, not just performance reviews.
Insight & Solution Delivery
- Translate complex data into actionable insights to help clients make informed decisions and achieve measurable outcomes.
- Deliver fact-based analyses with a focus on clear, insightful recommendations to inform business strategy.
Sales & Revenue Management
- Lead the entire sales cycle, including prospecting, needs assessment, solution development, negotiation, and closing.
- Achieve individual revenue targets through disciplined pipeline management and strategic account planning.
Cross-Functional Collaboration
- Partner with internal teams (Client Services, Product, Analytics) to deliver integrated solutions and ensure client success.
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Industry Leadership & Thought Advocacy
- Stay current on trends in [Retail, CPG, and Client Portfolio] to position Circana as a thought leader and trusted advisor.
- Support product development and innovation by providing actionable market feedback.
Requirements
- Proven experience engaging senior stakeholders (including C-suite), building strategic relationships, and influencing client decision-making.
- Strong ability to translate complex data into actionable insights, supported by advanced analytical thinking, financial/P&L management, and a solid understanding of Circana’s technology and solutions.
- Leadership skills in communication, negotiation, and presentation; experience managing diverse and virtual teams, talent development, and results-driven outcomes.
- Demonstrable commercial acumen and the ability to drive long-term client success.
Circana Behaviours
Beyond technical skills and experience, we expect candidates to embody our shared behaviours:
- Stay Curious: Actively seek to learn and grow, always asking big questions.
- Seek Clarity: Embrace complexity to simplify and inspire action.
- Own the Outcome: Hold yourself and others accountable; take ownership of choices.
- Center on the Client: Constantly add value to and advocate for our customers.
- Be a Challenger: Never be complacent; strive for continuous improvement.
- Champion Inclusivity: Build trust and empathy in all interactions.
- Commit to Each Other: Work to make Circana a great place for everyone.
Location
This position is based in Weybridge.
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