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About Reward Founded in 2001, Reward is an industry leader transforming the world of customer engagement and commerce media. Operating in 15 countries across Europe, Middle East and Asia, Reward’s cloud-based API platform integrates content, advertising, and commerce to deliver exceptional experiences for consumers resulting in increased customer engagement, retention, and overall satisfaction.
Reward’s Loyalty-tech platform is behind many award-winning bank loyalty programmes seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few. Reward also works with the world’s largest retailers such as McDonald’s, eBay, Deliveroo and Amazon.
Their leading commerce media platform fuses purchase insights with loyalty-tech, offering an unparalleled edge in digital advertising and performance marketing for retailers. Leveraging rich data and insights, the Reward platform provides a comprehensive view of consumer behaviour, empowering retailers to target marketing messages more effectively, resulting in independently verified sales uplift and long-term customer lifetime value.
Beyond bridging the gap between content and commerce, Reward is a purpose driven business. Their mission is to make everyday spending more rewarding. During the last 5 years, Reward has proudly given back more than $1billion in cashback rewards to consumers world-wide.
Most recently, Reward’s rapid growth was recognised in The Independent’s E2ETech100 list of fastest growing tech scale-ups in the UK. Reward, in conjunction with partners NatWest Group, was also awarded the Industry Achievement Award 2023 at the prestigious Card and Payments Awards.
Role Summary – Insight Analyst Working within the Insight Solutions group, the Insight Analyst is a critical member of the commercial Pods and Vertical. The Insight Analyst makes a positive difference to our clients through accurate and timely delivery of best-in-class insights to clients as well as providing high quality support to account management and sales teams.
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Skills
- Expert proficiency Excel
- Highly numerate and familiar with statistics, i.e. correlations, standard deviations, use of control groups
- Comfortable handling large datasets and structured reporting outputs.
- Ability to turn data into stories that clients understand and value
- Excellent communication skills and a passion for developing long-term client partnerships through insight
- Strong attention to detail and structured thinking.
Outlook
- Positive and adaptable
- Determined to make a difference
Experience
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Must have strong numerical background either through a degree or relevant professional experience
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Experience (2+ years) in an insight, analytics or data science role—ideally within a relevant sector, i.e. Hospitality or Retail
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Responsible for delivery of best in class insights to both clients within the Analyst’s Vertical – and, when necessary, within other Verticals.
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Actively engage in the day to day operation of the Vertical and associated Pods through regular review, planning and general communication within the group. This includes representatives from account management, sales and Activation Solutions.
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Take steps to understand the customers, companies, opportunities and challenges relating to relevant Verticals and Pods.
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Direct engagement with clients as required to help them understand reporting and to ensure clarity around client needs.
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Adopt and develop ways of working that build personal efficiency. This includes appropriate adoption of new technologies and AI.
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Ensure the quality and accuracy of both individual and team outputs through maintaining a strict regime of collective quality control and contributing to associated process improvements.
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Contribute thoughts and ideas to the Insights Product Director to help ensure that Reward’s product catalogue remains aligned with current and future client needs and ahead of our competition.
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- Opportunity to work on high-impact analytical challenges with major brands.
- Professional development, training, and mentoring opportunities.
- Competitive salary and benefits package:
- Annual Leave: 25 days + bank holidays
- Company holiday: 3 additional days off between Christmas & New Years
- Ability to buy and sell holiday days as well as the ability to bank days (tenure dependant)
- Flexible working options: we are operating a hybrid working model with 3 days a week from the office
- Pension: Hargreaves Lansdown up to 6% matched contribution
- Generous family friendly cover
- Private healthcare - Bupa
- Income protection
- Critical illness cover
- Life insurance cover
- Dental cover
- Optical cover
- Yulife app for access to employee wellbeing and discounts
- Perks at Work, cashback/discount shopping site
- Employee referral scheme
- Salary sacrifice program which includes cycle to work scheme, electric car scheme and season ticket loans
- Volunteering program
- Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee!)
- Team socials
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