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Insights Manager
Research Lead/ Manager at Behaviorally
Hybrid: 3 days on-site per week Compensation Package: Up to £60,000 per annum + full-time benefits + bonus potential
About the Role
We are seeking a forward-thinking professional who can drive organizational change, instil process improvements, and inspire teams to embrace new ways of working—likely an individual who goes beyond traditional research delivery, combining deep experience with strategic influence.
Who We Are
At Behaviorally, our mission is to revolutionise decision-making for global brands in Consumable Pack Goods (CPG) and retail. By integrating behavioural science with cutting-edge technology, we guide clients through intricate shopper journeys—translating virtual and in-person interactions into measurable sales improvements.
Our proprietary PackPower Score™ is the industry benchmark for packaging design effectiveness, directly linked to sales performance and performance predictions. We partner with leading FMCG and CPG companies, helping them optimise packaging strategies and shopper engagement for revenue growth.
** skills and experience**
- Experience: At least 4+ years in market research, or a graduate degree in marketing research, consumer behavior, or a related discipline required.
- Qualifications: A bachelor’s degree (or equivalent) in marketing, social sciences, or a connected field.
- Leadership: Must excel in managing multiple projects and mentoring teams, with 2+ years of experience in this area.
- Client Consulting: Strong track record of consulting and client interface, with clear aspirations to lead.
- Relationships: Ability to build and maintain effective relationships with clients and internal stakeholders.
- Communication: Compelling written and verbal communication across all levels.
- Strategy: Think both creatively and strategically—blending analysis with business acumen.
- Diligence: Exceptional attention to detail supported by the ability to manage multiple workstreams.
- Curiosity: A can-do attitude and natural curiosity about emerging trends.
- Technology: Namely AI, machine learning and SaaS environments, evaluating their relevance without requiring technical expertise.
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Bonus Considerations:
- Prior experience working with subscription-based data platforms.
- Technical comfort with research dashboards or quantitative and qualitative tools.
primary responsibilities
Lead and execute end-to-end research initiatives from inception to final Quantitative (Quant) and Qualitative (Qual) deliverables:
- Ensure adherence to timelines, budgets, and objectives.
- Drive continuous quality improvement by reviewing:
- Questionnaires and methods guidance
- Raw data outputs
- Finalised client reports
- Translate complex insights into clear, actionable recommendations with:
- Demonstrated methodological expertise
- Tight linkage to client strategy and business outcomes.
Team Leadership & Development:
- Mentor junior team members to upskill and foster professional development.
- Maintain high-quality standards within all deliverables.
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Stakeholder Management & Collaboration:
- Coordinate between internal teams and external vendors to align project delivery.
- Set-up projects in internal systems and brief external execution teams.
- Advise clients during calls to ensure effective, results-driven solutions.
Client Relations:
- Proactively engage with client contacts—sharing insights, industry trends, and new methodologies.
- Leverage findings to strengthen long-term business partnerships.
Innovative Approach & Commercial Impact:
- Scan emerging technologies (AI, data analytics) to enhance research methodology and reporting.
- Champion insight-to-action—repurposing recommendations for client growth and measurable ROI.
- Contribute to new subscription- and insight-driven product development, scaling offerings across clients and industries.
why join our team?
A supportive work culture prioritises individuals who feel trusted, valued, and inspired:
- Work-Life Balance: 25 days of paid holiday annually.
- Flexibility: Hybrid work model (3 days in our London, UK office).
- Competitive Compensation: Up to £60,000, with bonus opportunities tied to performance.
- Wellbeing: Comprehensive health and wellness benefits.
- Financial Planning: Mandatory enrollment in a pension scheme.
- Career Growth: Ongoing training, mentorship, and professional development.
- Company Culture: Active team events, recognition programmes, and celebrations.
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