R13 Recruitment Ltd
Installations Engineer (IT)
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R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team.
This is a highly varied, field-based role and is ideal for someone who enjoys hands-on project work, autonomy, and working across a broad range of technologies. You’ll be delivering IT installations and infrastructure projects for a diverse client base, both on-site and remotely – covering a range of projects from small device setups to multi-day rollouts.
If you come from an MSP background and enjoy fast-paced environments, this role offers excellent exposure and long-term progression opportunities. Working hours are Monday to Friday, 8:50am – 5:40pm (with occasional out-of-hours work with time back in lieu) based at the Norwich head office with travel required to UK-wide client sites.
Please note that a driving license is essential to meet the needs of this position and occasional overnight stays will be required.
For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
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The Company
This organisation delivers a full suite of IT solutions to a wide range of SME clients across the UK. With a strong reputation for service delivery and technical expertise, they support businesses with everything from infrastructure and networking to cloud and connectivity solutions.
Benefits
- Competitive salary up to £DOE
- Company van provided
- 25 days holiday + bank holidays
- Private medical cover
- Pension scheme
- Gym membership
- Cycle to work scheme
- Employee Assistance Programme
- Time off in lieu (TOIL) for out-of-hours work
- Ongoing training and development opportunities
The Day to Day
- Delivering IT installation projects across client sites.
- Installing and configuring hardware including PCs, laptops, and networking equipment.
- Supporting Microsoft 365 and Azure environments.
- Setting up and configuring devices and infrastructure.
- Installing and supporting network solutions including WAPs and cabling.
- Assisting with AV and telephony installations (where applicable).
- Managing multiple jobs per day (small works and larger projects).
- Attending client sites and acting as a professional, customer-facing representative.
- Taking ownership of projects from planning through to delivery and handover.
- Working independently while collaborating with the wider team.
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You Will Have / Be
- Experience within an IT support or installations role (MSP background is highly advantageous).
- Strong knowledge of Windows environments and network infrastructure.
- Experience with Microsoft 365 and Azure.
- Experience with IP telephony, AV solutions, or project-based work would be advantageous.
- Confident configuring laptops, desktops, and network devices.
- Comfortable working autonomously in a field-based role.
- Strong problem-solving skills — able to research and find solutions independently.
- Excellent communication skills and client-facing confidence.
How to Apply
To hear more details about this opportunity, please email your CV to Ruth Harding – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.
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