Location: Guildford Business Park Guildford Surrey GU2 8XG

FTE Role

Work Mode: Remote with occasional office visit (4 days remote & 1 day onsite in a week)

Required Skills and Experience

• 12+ years of total professional experience in project delivery, product implementation, or technology consulting, with strong exposure to insurance platforms and digital transformation initiatives.
• 5+ years of hands-on experience working on INSTANDA projects, including active involvement in platform configuration, implementation, enhancement, and rollout activities.
• Proven experience delivering end-to-end INSTANDA implementations across one or more insurance product lines, from requirements gathering through go-live and hypercare.
• Strong hands-on expertise in INSTANDA configuration, including:
  • Product setup and structure
  • Question sets and journeys
  • Rating tables and pricing logic
  • Underwriting rules
  • Document generation and templates
  • Workflow and business rule configuration
  • Portals and customer/broker journeys
• Solid understanding of insurance domain processes, such as quote, bind, policy issuance, endorsements, renewals, cancellations, and servicing workflows.
• Experience translating business requirements into functional specifications, user stories, and configurable solutions within the INSTANDA platform.
• Strong knowledge of integration concepts and experience working with REST APIs, JSON, web services, and third-party system integrations such as policy administration, payments, CRM, claims, and document systems.
• Hands-on experience managing environment coordination, release planning, deployment support, UAT, defect management, and production rollout for INSTANDA-based solutions.
• Demonstrated ability to work closely with business stakeholders, underwriters, product owners, architects, developers, QA teams, and external vendors to drive successful delivery.
• Strong understanding of Agile/Scrum and experience working in sprint-based delivery models using tools such as Jira, Azure DevOps, and Confluence.
• Experience in data mapping, solution validation, test scenario definition, and support for SIT/UAT phases in insurance transformation programs.
• Ability to identify risks, resolve delivery blockers, and ensure platform best practices are followed across all phases of the project lifecycle.
• Excellent communication, stakeholder management, and coordination skills, with the ability to manage both business and technical conversations effectively.
• Prior experience in commercial insurance, personal lines, specialty insurance, or life and health insurance implementations is highly preferred.
• Exposure to other insurance platforms, digital distribution systems, or low-code/no-code insurance platforms is an added advantage.