Aon
Insurance Claims & Client Services Specialist
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Insurance Claims & Premiums Handler
Location: Leicester Employer: Aon Business Services
About the Role
Are you ready to take the next step in your insurance career with a global leader? Aon Business Services in Leicester is seeking an ambitious Insurance Claims & Premiums Handler to join their high-performing and collaborative team.
You’ll work with a diverse portfolio of international clients, becoming a trusted point of contact and contributing visibly to delivering outstanding service.
This predominantly claims-focused role starts with managing binder business, but with opportunities to expand into Reinsurance Excess of Loss and Facultative claims. You’ll enjoy structured learning, exposure to complex risks, and a clear path for career progression.
Aon helps people and organisations make better decisions to protect and enrich lives. Through a shared commitment to trust, diversity, and collaboration, they empower colleagues and clients to thrive.
What the Day Will Look Like
As an Insurance Claims & Premiums Handler, you’ll keep client accounts running smoothly, accurately, and efficiently. Key responsibilities include:
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- Co-ordinating post-placement transactions, owning and managing workflows
- Collaborating with the Global Capability Centre to process and submit:
- Claims to both London and company markets
- Premium transactions
- Ensuring everything is accurate, timely, and compliant
- Problem-solving proactively before issues escalate
- Resolving client and underwriter queries with colleagues and stakeholders to smooth workflows
- Controlling cash flow by proactively managing overdue balances and negotiating timely settlements with clients and carriers to preserve relationships
- Working across teams to deliver a seamless experience:
- Brokers
- Client Managers
- Other internal teams
Your journey starts with full, structured training and continuous support. As you grow, you’ll take increasing responsibility, manage your own client portfolio, build relationships with key market contacts, and play a pivotal role in serving some of the world’s leading organisations.
Why This Opportunity Stands Out
Join Aon, one of the world’s leading insurance brokers, with:
- 60,000+ employees across 120+ offices worldwide
- Expert support for all business classes, including:
- Marine & Energy
- Cyber
- Aviation
- Property & Casualty
- Credit & Bonds
- Accident & Health
- UK Motor
- Catastrophe (global)
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Skills & Experience
We value potential and mindset over experience, though transferable skills are always welcome.
We’re looking for candidates who can demonstrate:
- Strong analytical and problem-solving skills
- Thrives in detail, identifying patterns, discrepancies, and structured solutions
- Confident use of Microsoft Office
- Proficient in Outlook (tracking, communication), Excel (spreadsheets, data management), and Word (documents, emails)
- Proactive and organised
- Drives workloads independently, meets deadlines, and takes initiative while supporting teamwork
- Clear, professional communication
- Excels in written and verbal interactions, explaining complex information effectively
Experience in insurance or financial services is a bonus, but we especially welcome candidates with transferable skills eager to build a long-term career in insurance.
Reference: 2563740
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