Benefact Group
Insurance Consultant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Insurance Consultant
Salary: Starting from £35,000.00 (depending on experience)
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Exeter
About the role
Lloyd & Whyte, who are proudly part of Benefact Group, are looking for an Insurance Consultant to join our Community Broking team in their Exeter office.
As an Insurance Consultant, you will provide exceptional service and advice to clients in order to maximise client satisfaction. You will need to be ambitious to achieve new business and related product income targets, maintain the highest retention levels in support of the overall business strategy and handle mid-term adjustments, queries and claims in a timely professional and accurate manner.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What you'll be doing
- Deliver individual and team new business income and retention targets, service KPIs and meet workflow standards
- Manage client relationships through visiting and arranging video meetings with clients when required
- Be an expert in providing holistic insurance reviews for clients, identifying and promoting related insurance products working with both new and existing business clients
- Continuously improve and maintain own technical competence with an in-depth knowledge of all relevant products, market trends and underwriting guidelines to effectively handle referrals and a variety of complex work
- Provide on-hand support and coaching to the team ensuring a consistent approach is adopted for process and advice; making certain all procedures and guidelines are followed
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you'll need to have
- Creative and effective in helping to shape the team to focus on service, quality standards and efficiency
- Confident and capable of building rapport over the telephone to provide an excellent client experience
- Ability to work in a regulated, compliant and client-focused environment
- Organised, resourceful, deadline-driven and supportive of the wider team
- Driven to be proactive to new challenges and positively shape the desired opportunities and outcomes
What makes you stand out
- Hold Chartered Insurance Institute Certificate in Insurance
What we offer
- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering
Hear from the hiring manager
"We are seeking an experienced Insurance Consultant to join our dynamic team and drive growth through expert advice. The successful candidate will play a pivotal role in nurturing client relationships, providing bespoke insurance solutions, and identifying and converting new business opportunities. You will deliver a high standard of customer service in a collaborative, ethical environment where profits support charitable causes and our culture is focused on doing good."
Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
*Directory of Social Change’s UK Guides to Company Giving 2017-26
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location