Benefact Group
Insurance Consultant
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Insurance Consultant
Insurance Consultant
Salary: Starting from £30,000.00 (depending on experience)
- Working hours: 35 per week, Monday to Friday
- Duration: Permanent
- Location: Stevenage
About the Role
Lloyd & Whyte, who are proudly part of the Benefact Group, are looking for an Insurance Consultant to join their PPS GI team in their Stevenage office.
As an Insurance Consultant, you will provide exceptional service and advice to clients in order to:
- Maximise client satisfaction
- Maintain high retention levels
- Achieve income targets in support of the overall business strategy
This role will support:
- Their Veterinary specialist team
- Their general insurance division
Why Join Us?
Join a collaborative and inclusive culture that’s committed to:
- Making a difference
- Building a more sustainable future
Ranked amongst the UK’s 15 Best Big Companies to Work For in 2025, we offer:
- Fantastic career and development opportunities within a rapidly growing, innovative Group
- Where all profits go to charity and good causes
What You’ll Be Doing
-
Support and assist your Line Manager and the team to:
- Deliver retention and income targets
- Service KPIs
- Meet workflow standards
-
Provide on-hand support and coaching to the team ensuring:
- A consistent approach is adopted for process and advice
- All procedures and guidelines are followed
-
Maintain own technical competence with an in-depth knowledge of:
- All relevant products
- Market trends
- Underwriting guidelines, to effectively handle:
- Referrals
- Various complex work
-
Motivate and encourage the team to:
- Maximise all business opportunities
- Promote insurance reviews wherever possible
- Identify under-insurance
- Meet client survey targets
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- Continually review and evaluate whether:
- Processes, systems and procedures could be improved
- Assist in implementation where required
What You’ll Need to Have
- Confident and capable of building rapport over the telephone, to provide an excellent client experience
- Ability to work in a regulated, compliant and client-focused environment
- Organised, resourceful, deadline-driven and supportive of the wider team
- Driven to be:
- Proactive to new challenges
- Positively shape desired opportunities and outcomes
- Creative and effective in helping to shape the team’s focus on:
- Service
- Quality standards
- Efficiency
What Makes You Stand Out
- Chartered Insurance Institute Certificate in Insurance
What We Offer
- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of:
- Health and wellbeing benefits
- Company cash plan
- Income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward:
- Study
- Professional qualifications
- Paid time off for volunteering
From the Hiring Manager
"We’re a warm, welcoming team who pride ourselves on delivering outstanding service to our clients. We are a passionate team specialising in Veterinary insurance looking for someone who is just as much an animal lover as we are!"
Lloyd & Whyte offers a range of specialist insurance services to various clients. Their specialisms include:
- Niche scheme insurance for Healthcare professionals
- Expert insurance for commercial motor vehicles
- Brokering-to-broker insurance services
- Personal insurance for:
- Homeowners, including standard houses
- Thatch & listed character properties
- High-value homes
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The Lloyd & Whyte Group is split into five client divisions with multiple companies and brands.
About Benefact Group
Benefact Group is a unique international financial services Group made up of over 30 businesses. Key highlights:
- Owned by a charity for over a decade
- Ranked 3rd largest UK corporate donor in 2017–2026, having given away £250 million since 2014. ((Directory of Social Change’s UK Guides to Company Giving 2017–26))]
- Ambitious plans to become the UK’s number one corporate donor
- Strategic objectives in place to double the Group’s size
Core beliefs and values:
- Attracting, empowering, and growing talented people
- Offering fantastic career and personal development opportunities
- Giving ethos, 135-year history, and diversity of services creating:
- A culture of kindness
- Great ambition
- Passionate people driven to do better and be better
Commitment to Inclusivity
At Benefact Group, we are committed to:
- Creating an inclusive culture
- Building an environment where everyone feels valued and respected
We welcome applications from:
- Diverse backgrounds
- Different abilities
- Varied perspectives
- Beliefs
We value the strength brought by this diversity.
If you need any additional support during the recruitment process, please let us know.
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