Teignbridge District Council
Insurance Officer - Financial Services
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Insurance Officer
Permanent
£31,022 - £33,699 per annum (pro-rata) (subject to 26/27 pay review)
22.2 hours per week over 5 working days
We do things well and keep developing.
Teignbridge District Council is on an exciting path of transformation through our Modern 25 programme. We are implementing a revised operating model, digital and people strategies alongside transforming other areas of the Council and its operations.
A key part of the digital agenda is the enhancement, robustness and security of finance data to business intelligence from our finance system and the use of Microsoft 365 technologies. This will provide an opportunity to explore how wider digital integration could be improved for the benefit of decision making and efficiency.
About The Role
As an Insurance Officer, you will oversee and manage the Council's Insurance function, helping to ensure that insurance claims are managed efficiently and in line with financial regulations and best practice.
Working within the Systems & Transaction team, you will handle insurance claims from initial notification through to resolution. This will include liaising with internal colleagues and a range of external partners such as insurance brokers, insurers, claims handlers, solicitors and loss adjusters to progress claims effectively.
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You will be responsible for maintaining and updating the insurance claims database and assisting with the development of associated systems and processes. You will also assist with the annual insurance renewal process, providing insurance-related advice where appropriate, and contributing to reports for senior officers, members and partner groups.
We’re better together.
You will enjoy working together as part of a team to deliver on our vision of making Teignbridge a healthy and desirable place where people want to live, work and visit.
We are an equal opportunities employer committed to a diverse and inclusive organisation. We welcome applications from all qualified candidates regardless of their age, disability, sex, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation, caring responsibilities, and socio-economic status. We also welcome applications from military veterans and their families.
We can offer:
- Generous Local Government Pension Scheme.
- Hybrid and flexible working – 50% office based.
- Free car parking (we also have close access to a mainline train station).
- A recently refurbished modern low carbon office space.
- Generous annual leave and wellbeing package.
- Heavily discounted membership at Teignbridge District Council Leisure Centres.
- Cycle to Work Scheme.
- Opportunities for career and self-development.
- 24/7 employee discount access and employee assistance support.
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To be successful in this role, you will have:
- Experience of working with Microsoft 365 products (MS Excel, MS Teams and MS Outlook).
- Experience of maintaining customer relations databases.
- Experience of handling and processing complex insurance claims and provision of advice.
- Well-developed interpersonal skills, including oral, and listening.
- Excellent communication skills.
It is vital to read the job description and person specification for this role - it will help you understand whether your knowledge, skills and experience match the job requirements. In your supporting statement please tell us how you meet each of the essential criteria we ask for in the person specification.
Closing Date: Sunday 2nd August 2026 @ midnight
Interview Date: Wednesday 5th & Thursday 6th August 2026
No agencies please.
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