Role Overview

The Discharge Coordinator plays a pivotal role in ensuring the safe, timely, and effective discharge of patients from hospital. Working as part of the multidisciplinary team, the post holder will coordinate complex discharge plans, facilitate communication between health and social care professionals, and work closely with patients, families, carers, and external agencies to support seamless transitions of care.

The post holder will proactively identify and address barriers to discharge, ensuring that patients receive the appropriate support and services required upon leaving hospital. They will provide specialist advice on discharge processes, contribute to improving patient flow, and support the delivery of high-quality, patient-centred care.

The Discharge Coordinator will work collaboratively across acute, community, and social care settings to ensure compliance with national guidance, local policies, and best practice standards, promoting positive patient outcomes and reducing unnecessary delays in discharge.

Key Responsibilities

• To coordinate complex patient discharges by liaising across the Health and Social Care economy and working collaboratively with Primary Care and third sector services.
• This is an integral role provided at both the acute sector and the community setting.
• The purpose is to assist the Trust to maintain capacity and flow throughout the whole system and to promote safe and timely discharges, with the intent to reduce the detrimental outcomes associated for patients who have a prolonged length of stay.
• The Trust has a number of discharge initiatives that aim to bring care closer to home, therefore the post holder must be confident and proactive in sensitively challenging conventional thinking.