HM Revenue & Customs
Intelligence Analyst
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About The Job
Job summary
Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.
The Fraud Investigation Service (FIS) is responsible for dealing with cases of serious fraud and bespoke tax avoidance by way of civil and criminal investigations. These cases are the most challenging complex cross tax interventions that HMRC undertakes. FIS consists of approx. 4,500 professionals including a range of specialist skills such as forensic accountancy, cybercrime investigation and insolvency.
FIS provides HMRC with an effective investigation arm to enforce the Department's compliance policies. This enables the Department to deliver against our strategic responsibilities across all the taxes and duties HMRC administers. Our work includes tackling complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, VAT and Self-Assessment repayment frauds and a host of other attacks on the tax system.
FIS deploy the full range of powers and approaches to protect funding for UK public services, from surveillance and undercover operations to communications interception and cyber ops; investigating the most harmful tax cheats and ensuring nobody is beyond our reach. This plays an important part in building trust in the compliant majority and reinforces the Department`s fair and even-handed approach.
Job Description
Fraud Investigation Analysis (FIA) is the Operational Analysis arm of FIS. Our Intelligence Analysts work closely with investigators and help them understand information collected. Analysts work with data from HMRC systems, seized digital devices, from Communications Service Providers or banks, or information generated by investigators, for example, intelligence or surveillance logs.
Do you have an analytical mind and an interest in helping tackle tax evasion?
If this sounds like you, then you could be a great Intelligence Analyst in HMRC.
What will I be doing?
As an Intelligence Analyst, you will provide analysis to support the work of FIS' Civil and Criminal Investigation teams. You will use a range of methods and tools to produce clear, concise and creditable reports that help understand the risk and threats to HMRC, exploited by the dishonest for financial benefit.
The ability to understand and tackle problems is critical. You will identify, collect, interpret and evaluate information with accuracy and perception and use analysis to see past information gaps and inconsistencies.
As an Intelligence Analyst, you will become familiar with gaining an understanding of complex issues to make conclusions and recommendations, presenting findings to customers to help inform decision making, or progress operational investigations.
This is an opportunity to join a dedicated team and develop new skills in a challenging and demanding role.
All Intelligence Analysts within HMRC are trained to the same cross government baseline standard, irrespective of role or grade. Additional training, proper to this role, will be provided as needed.
Professional Trial Period
Depending on your level of experience and training, you may be required to complete or continue with the Professional Trial Period (PTP) where your progress will be evaluated and marked against a set of pre-defined assessments for HMRC Intelligence Analysts.
You may need to attend several multi-day courses where you may be required to stay overnight and travel away from your home office location.
Job Duties
- Drive Analytical Casework: Work closely with customers to define work requirements and timelines. Deliver in-depth analytical support using appropriate tools and methodologies, even when circumstances are uncertain, or information is incomplete or unclear. Ensure analysis informs case progression and direction. Produce timely, evidentially robust reports and visualisations that clearly present key judgements, highlight intelligence gaps, and offer actionable recommendations.
- Case and Project Management: Take full ownership of the project management of analytical casework, ensuring high standards and accountability throughout.
- Quality Assurance and Peer Review: Conduct thorough reviews and make constructive challenges of colleagues' analyses to ensure that final products meet professional standards.
- Confident Communication: Articulate the results of analysis with clarity and confidence to investigators using a range of communication methods. When necessary, present findings to courts or tribunals.
- Preparation of Witness Statements and Exhibits: Produce clear, accurate, and evidentially robust witness statements and analytical exhibits that support investigative and legal processes. Ensure all products meet required standards for disclosure and evidential integrity.
- Court and Tribunal Attendance: Attend court or tribunal hearings as a witness of fact when required, presenting analytical findings confidently, responding to questions clearly, and upholding professional standards throughout legal proceedings.
- Analyst Development: Support the growth of other analysts by delivering formal training courses, mentoring, or assessing trainees during their Professional Trial Period.
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Additional Information
This is a trainee role that will require travel and overnight stays away from home to attend mandatory training during the early months of the training period. If you have any questions or concerns regarding this, please contact the vacancy holder before applying.
Person specification
Critical thinker with strong problem solving abilities
- Resilient and adaptable, able to remain effective when working in ambiguity with uncertainty or shifting priorities
- Communicates with confidence and professionalism, adapting style to audience
- Detail-focused, ensuring accuracy and professional integrity
- Building strong working relationship with different stakeholders
- Proven ability to work independently, taking ownership of workload and driving case progress
- Ability to maintain appropriate professional standards when handling sensitive information
- Able to confidently interpret and apply guidance, following written instructions accurately and consistently
- Proven ability to contribute to or lead initiatives intended to improve process, efficiency or analytical capability
- Ability to form balanced, evidence-based judgements without jumping to conclusions
- Organised, reliable and able to manage multiple priorities at once.
Essential Criteria
Applicants should be confident working with complex datasets in Excel, including using filters, formulas, pivot tables, and producing charts or graphs.
They should be able to analyse and interpret the data to identify key findings, draw meaningful conclusions, and clearly present their insights or recommendations.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Managing a Quality Service
Technical skills
We'll assess you against these technical skills during the selection process:
- Analytical exercise.
Benefits
Alongside your salary of £42,631, HM Revenue and Customs contributes £12,350 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
Get help with your application
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HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.
How To Apply
After submission of the first stage of your application, you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test. If you successfully pass the tests, you will be invited to complete the final stages of the application.
As part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history, to cover your last 3 job roles and previous experiences, highlighting your experience, key achievements and demonstrate how you meet the job role including any relevant qualifications. Your CV should be clear, concise and easily digestible to the reader and be no more than 500 words in total. For each role please include: Dates in role (MM/YY - MM/YY).
- Employer.
- Job Title.
- A description of your responsibilities and relevant achievements detailing the 'what you did' and 'how you did it'.
- Detail any key achievements and the impact your work has had, tailoring this to showcase how your experience aligns with the advertised role
- A 750-word personal statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification. When evidencing the Essential Criteria in your Personal Statement, please provide an example of how you have used Excel to analyse complex data to generate insights or key findings, and explain how you communicated or presented the results.
Sift
In the event of a large number of applications being received, an initial sift may be held on your CV.
At full sift your CV, and your Personal Statement, will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
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