Norfolk and Waveney Mind
Intensive Crisis Worker
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Intensive Crisis Worker – Short Stay Recovery House (Part Time, Maternity Cover)
Job Reference: NWM/711
Position: Intensive Crisis Worker
Hours: Part Time (22.5 hours per week, 3 days per week)
Shifts:
- 8:00 AM – 4:00 PM
- 3:30 PM – 11:00 PM
(Work pattern will be discussed during the interview)
Rota Pattern
- A two-week rotating schedule, which includes weekend working
Salary: £25,390 per annum (pro-rata for part-time hours)
Contract: Fixed Term – Maternity cover, until June 2027
Location: Short Stay Recovery House, Holly Tree House, Norwich (NR5)
About the Short Stay Recovery House
The Short Stay Recovery House is a 24-hour service supporting individuals experiencing a mental health crisis who do not require hospital admission.
About the Role
You will provide crisis intervention and support to people experiencing psychiatric and/or psychosocial crises, helping them navigate difficult situations without hospitalisation.
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Key Responsibilities
You will:
- Support individuals in crisis (presenting with low mood, depression, anxiety, mania, self-harm, or suicidal thoughts) to develop customised safety plans and coping strategies.
- Identify and manage risks for self or others within the service period by working closely with the Crisis Resolution and Home Treatment Service (CRHT).
- Liasie with the Service Manager upon new referrals, ensuring a full risk handover when admitting guests.
- Complete admissions and discharge paperwork, including recovery plans.
- Facilitate one-to-one and group sessions, tailored to client-specific recovery goals.
Note on Additional Documentation
For further details, please see:
- Job Description PDF (may require HR access)
- Recruitment Guidance for Candidates ([link](Norfolk and Waveney Mind - Recruitment Guidance for Candidates.pdf))
Key Dates & Application Info
- Closing Date: Vacancy may close without notice once sufficient applications are received. Apply as early as possible.
- Interview Process: Dates confirmed after application.
- How to Apply:
- Complete the online application form ([Norfolk and Waveney Mind - Application Form](Norfolk and Waveney Mind - Application Form.docx)).
- Submit via “Apply for this job” on the website (or email HR at 01603 364913 if support is needed).
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Diversity & Safeguarding Statement
Norfolk and Waveney Mind values diversity and inclusion and actively encourages candidates from:
- All ethnicities, genders, sexual orientations, religions, socio-economic backgrounds, and disability statuses.
- Individuals with lived experience of mental health, whose personal journeys may provide unique support and empathy.
Safeguarding Commitment: Norfolk and Waveney Mind is committed to safeguarding vulnerable adults and children. A DBS check will be required for employer approval.
Come join us in creating a supportive, inclusive environment that promotes hope and recovery for everyone.
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