Norfolk County Council
Intensive Support Worker
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Intensive Support Worker | 10846 | Permanent Contract | 37 hours per week | £32,061 to £33,699 per annum | Grade G | Great Yarmouth
Are you passionate about providing children and their families with the guidance and support they need to live within the community and thrive within the family home?
We are looking to recruit a dedicated, resilient Support Worker to join our Family Help team covering Great Yarmouth, with the aim to enable more children to remain at home safely with their families. This role is based at Greyfriars House, Great Yarmouth covering the East Norfolk locality.
About the Role
As an Intensive Support Worker, you will undertake targeted, evidence-based and timely/time-limited interventions with families, working alongside Social Workers and Family Practitioners to promote safety and well-being and prevent escalation of need. You will embrace Norfolk Vital Signs for children as an approach that underpins your work with children and families.
Key Requirements
- Minimum of three years’ experience of working directly with children and families.
- Confidence in delivering interventions one-to-one, or on a group basis, with children, young people, and parents/caregivers.
- NVQ level 3 in a relevant subject or equivalent experience providing services for children and young people, and their families, and an understanding of child development from birth to 19 including factors which impede overall development.
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Working Conditions
- 37-hour week, on a Monday to Sunday contract.
- Occasional requirement to work outside of normal office working hours, including evenings, mornings, and weekends.
- Travel and occasional short notice transport of young people between rural and urban locations.
Benefits
This is a great opportunity to join a new and innovative service providing the best possible support to children and families.
Benefits include:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part-time, remote, and hybrid working – dependant on your job role and business need.
- Financial benefits such as:
- 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema, and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments, and dependants’ pensions.
- Tax-efficient ways of getting extra pension and new bikes
- Access to our tax-efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard-to-fill job
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Application Process
The interview process will consist of a safe care (Warner) interview. If this is successful, a further competency-based interview will follow.
Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these principles carefully and apply only if you can fully commit to them.
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
If you wish to discuss this opportunity further, please email Mairi Hutchinson, Team Manager, in the first instance at mairi.hutchinson@norfolk.gov.uk.
You can also find information on our Terms and Conditions here.
Internal Applicants:
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 16 July 2026 at 23:55
All other applicants closing date: 23 July 2026 at 23:55
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