Norfolk County Council
Intensive Support Worker
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Intensive Support Worker | 10846 | Permanent Contract | 37 hours per week
£32,061 to £33,699 per annum | Grade G | Great Yarmouth
Are you passionate about providing children and their families with the guidance and support they need to live within the community and thrive within the family home?
We are looking to recruit a dedicated, resilient Support Worker to join our Family Help team covering Great Yarmouth, with the aim to enable more children to remain at home safely with their families. This role is based at Greyfriars House, Great Yarmouth covering the East Norfolk locality.
Responsibilities
As an Intensive Support Worker, you will undertake targeted, evidence-based and timely/time-limited interventions with families, working alongside Social Workers and Family Practitioners to promote safety and well-being and prevent escalation of need. You will embrace Norfolk Vital Signs for children as an approach that underpins your work with children and families.
Requirements
- Minimum of three years’ experience of working directly with children and families.
- Confident delivering interventions one-to-one, or on a group basis, with children, young people and parents/caregivers.
- NVQ level 3 in a relevant subject or equivalent experience providing services for children and young people, and their families and an understanding of child development from birth to 19 including factors which impede overall development.
- Ability to work a 37 hour week, on a Monday to Sunday contract, including evenings, mornings and weekends as required.
- Willingness to travel and transport young people between various locations.
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Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working
- Financial benefits such as:
- ‘Norfolk Rewards’ employee discounts programme
- Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- Advance of expenses for work travel
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel
- A payment if you refer someone you know to a hard to fill job
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Application Process
The interview process will consist of a safe care (Warner) interview. If this is successful, a further competency-based interview will follow. Please ensure you read and commit to the Ideal Worker Practice Principles before applying.
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
If you wish to discuss this opportunity further, please email Mairi Hutchinson, Team Manager, at mairi.hutchinson@norfolk.gov.uk
You can also find information on our Terms and Conditions here.
Internal Applicants
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 16 July 2026 at 23:55
All other applicants closing date: 23 July 2026 at 23:55
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