Warner Bros. Discovery
Interactor
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Interactor
Warner Bros. Studio Tour London – The Making of Harry Potter
Who We Are
Behind Warner Bros. Discovery’s vast and iconic portfolio, you’ll find the storytellers, creators, and dreamers bringing content to life across the globe. Our production studios—some of the world’s foremost motion picture and television facilities—inform, engage, and transport audiences to unimaginable worlds. The Studio Operations team—comprising areas like soundstage/backlot set rentals, event design, culinary services, construction, and landscaping—ensures everything runs seamlessly. These teams craft memorable experiences for talent and visitors alike.
This opportunity is part of our Show Experience at the Warner Bros. Studio Tour London, where you’ll have the chance to work alongside authentic Harry Potter props, sets, and costumes while sharing your passion for storytelling.
Your New Role: Interactor
Position: Interactor (Part-Time, Up to 40 Hours/WEEK) Location: Warner Bros. Studio Tour London
As an Interactor, you’ll be a fan-obsessed ambassador, guiding visitors through the magical journey of discoverning the Harry Potter universe. Your responsibilities include:
- Delivering exciting, scripted speeches, demos of special effects, and engaging storytelling about the films.
- Providing expert Harry Potter insights and ensuring every visitor leaves with an unforgettable experience.
- Conducting Added Value Tours & Audio Descriptive Tours as needed.
- Collaborating with management to enhance the show and visitor experience.
- Maintaining a tidy, safe workspace while occasionally deep-cleaning sets (Note: Physical demands include standing for up to 5 hours, light lifting, and working outdoors in all weather. Areas feature water-based smoke effects, flashing lights, loud noises, and interactions with live actors.)
- Adhering to WBD policies & guidelines—mandatory training provided.
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Why It’s Special. 🍄 Works closely with authentic Harry Potter costumes, props, and show sets 🎤 Speak for up to 300+ visitors at a time—scripted and improvised 📜 A chance to become part of the Harry Potter legacy, live
What’s in It for You?
- Wage: £13.45/hour
- Holiday Entitlement: 25 days (prorated)
- Staff Perks:
- GymPass / Free on-site gym access
- Exclusive Screeners App (Warner Bros. & HBO content)
- Staff discounts on Studio Tour tickets, retail, food/beverage
- Free on-site parking & staff shuttle bus
- On-site Café & complimentary events
- Flexible options to join pension/private healthcare
- Community: Friends & family event access
Your Role Accountabilities
✔ Deliver a world-class visitor experience—anticipate needs, exceed expectations, and maintain top-tier customer service. ✔ Present as a charming, knowledgeable Show Representative—engaging 1:1 and to larger groups on camera (recording may occur). ✔ Practice empathy, integrity, and transparency—always put Visitors first. ✔ Upskill continuously in Harry Potter lore, Tour operations, and performance excellence. ✔ Temperature & deep-clean sets as per management mandates. ✔ Champion safety and inclusivity—adhere to WBD conduct policies.
Requirements & Qualifications
🎮 Preferred:
- Deep enthusiasm for Harry Potter—preferably with film expertise.
- Previous customer-facing roles (e.g., retail, hospitality, entertainment).
- On-stage or interactive experience (e.g., tour guides, event hosts).
- Confidence in public speaking— Ability to read script smoothly + improvise with groups.
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💡 Essential:
- Friendliness, creativity & storytelling—energize Visitors without overpromising.
- Teamwork & adaptability—deliver in high-energy environments with shifting demands.
- Autonomy & initiative—proactively troubleshoot, suggest improvements in Visitor experience.
(Note: Full mandatory training included after your offer.)
Working Pattern & Hours
- Weekly Contract Range: 16–40 hours.
- Core Hours:
- Peak Summer/Weekends: 8am–10pm (shifts from 7am available).
- Weekday Operating: 8am–8pm (some events finishing at 12:30am).
- Requirement: Weekends & Bank Holidays only (prorated for part-time staff).
- Transport: Free shuttle bus only during official hours—anything else is your responsibility.
About Warner Bros. Studio Tour
Opened March 31, 2012, the Warner Bros. Studio Tour London lets visitors step into iconic Harry Potter sets (such as the Great Hall & Gringotts Bank) and explore the magic behind the films. With over 15 million attendees and ratings spiking at 96% 'Excellent/Very Good' on TripAdvisor, the Tour is a global phenomenon.
Job #: WBD/StudioTour_London2403
Our Values: Championing Inclusion
Warner Bros. Discovery embraces diversity, reflecting diverse backgrounds, experiences and perspectives. Equality is embedded into our culture—no applicant… (or candidate with a disability) will be disadvantaged due to protected attributes (sex, age, disability, etc.).
For adjustments in interviews, complete your accessibility request here. Our team looks forward to seeing your passion!
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