Age UK North Tyneside
Interim Audit & Quality Project Lead
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Interim Audit & Quality Project Lead
Senior Internal Audit Consultant – Fixed Term Assignment
Organisation: Age UK North Tyneside Group Location: Hybrid (Head Office, North Tyneside) Contract: Fixed Term – 6 to 9 months Hours: 2–3 days per week (consultancy basis, negotiable) Rate: Competitive daily rate
About the Role
We are seeking an experienced consultant to lead a programme of internal audits across Age UK North Tyneside Group, including CQC-regulated care and housing services.
The diplomatic, analytical, and results-driven role will focus on: ✅ Delivering risk-based audits across key areas (care, housing, HR, operations) ✅ Providing confidence in controls and uncovering improvement opportunities ✅ Developing a sustainable Quality Assurance and Internal Audit Framework
Key Responsibilities
Audit Execution & Risk Management
- Design and implement a structured internal audit programme, prioritised by risk.
- Conduct comprehensive audits across:
- Care services (including CQC compliance)
- Housing provision
- HR/people and operational controls
- Produce concise, action-oriented reports with clear recommendations.
- Establish tracking systems to monitor and ensure improvements.
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Compliance & Assurance Baseline
- Align existing processes and policies with:
- CQC requirements
- Regulatory Standards for Housing (RSH)
- Internal governance frameworks
- Conduct a gap analysis to identify risks, vulnerabilities and duplication.
- Present an initial assurance position to the Executive Team.
Audit Infrastructure & Tooling
- Develop and implement:
- Practical audit templates and standard formats
- Digital reporting systems for compliance tracking
- Act as a subject matter expert in internal audit and digital tools.
Process Improvement & Efficiency
- Review Standard Operating Procedures (SOPs) and existing controls.
- Identify opportunities to:
- Enhance documentation clarity
- Reduce duplicate processes
- Strengthen policy integrity
Long-Term Framework Development (Later Phase)
- Collaborate on a long-term Quality Assurance & Internal Audit Framework, including:
- Structured audit scheduling
- Reporting lines to Executive/Board
- Compliance oversight mechanisms
Stakeholder Engagement
- Work closely with service managers to operationalise audits.
- Provide clear updates and insights to decision-makers.
Key Deliverables
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By the end of the engagement, we expect to have:
- A reliable internal audit programme of priority risks.
- Clear, prioritised audit reports with executeable recommendations.
- A Baseline Compliance Report for the Executive Team.
- Developed tools and frameworks for ongoing improvement.
Requirements
Essential
✔ Proven experience in internal audit, compliance or quality assurance, particularly in:
- Elderly care
- Social housing
- Not-for-profit/charity sectors (exposure is desirable) ✔ Strong knowledge of:
- CQC standards
- Regulatory Standards for Housing (RSH) ✔ Hands-on audit delivery experience—preferably in a high-risk charity or social care environment. ✔ Analytical mindset: ability to identify risks, gaps, and control weaknesses. ✔ Excellence in communication, with ability to distil technical findings for non-specialist audiences.
Desirable (Nice to Have)
✅ Certifications in recognised audit frameworks (e.g., ISO 9001, CHAS). ✅ Experience in developing internal audit frameworks, quality assurance systems or regulatory compliance tools. ✅ Background in the social care or voluntary sector, particularly multi-accredited organisations.
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