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Interim CRM Executive (Braze)
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x4 Interim CRM Executive (Braze) - Up to £275 per day (Umbrella) - Remote-first | Occasional travel to London - Initial 3-month contract with strong extension potential
Native or fluent Spanish, Dutch or German language skills would be highly desirable. Alternatively, proven experience delivering CRM campaigns into European markets will be equally valued.
We're working with an international consumer-facing organisation that is investing significantly in the transformation of its digital marketing capabilities. As part of a wider business change programme, the company is centralising its CRM function to create a best-in-class customer engagement team that will support multiple brands and markets across Europe. This is a rare opportunity to join at a pivotal stage, where you'll have genuine influence over how CRM evolves, work alongside experienced leadership and contribute to programmes that operate at significant scale.
The CRM Executive will play a key role in delivering and optimising customer journeys across multiple European markets, working alongside an experienced Regional CRM Lead and reporting into the Head of the CRM Hub. This is far more than a business-as-usual CRM position—it's an opportunity to help shape best-in-class CRM programmes from the ground up within a business investing heavily in customer experience.
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The CRM Executive will:
- Build, deploy and optimise CRM campaigns across email, push notifications and in-app messaging.
- Support the development of customer journeys that improve engagement, retention and commercial performance.
- Work closely with regional stakeholders and the central CRM Hub to deliver high-quality campaigns across multiple brands.
- Analyse campaign performance and customer behaviour to identify opportunities for continuous improvement.
- Contribute to the ongoing development of CRM processes as the function continues to mature and scale.
The CRM Executive will ideally have:
- Hands-on experience using CRM platforms such as Braze (preferred), Adobe Campaign or HubSpot.
- Experience delivering multi-channel CRM campaigns across email, push and/or in-app messaging.
- A proactive, hands-on approach with the confidence to thrive in a fast-moving transformation environment.
- Strong analytical skills with the ability to interpret campaign performance and optimise future activity.
- Native or fluent Spanish, Dutch or German language skills would be highly desirable. Alternatively, proven experience delivering CRM campaigns into European markets will be equally valued.
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Why You'll Love It
- Up to £275 per day (Umbrella).
- Remote-first working with only occasional travel to London.
- Initial 3-month contract with a strong likelihood of extension or a permanent opportunity.
- Join a business undergoing one of the most exciting digital transformations in the live entertainment industry.
- Work on CRM programmes with genuine international scale and visibility across globally recognised brands.
- Learn directly from an experienced CRM leadership team while helping build a best-in-class CRM function from the ground up.
- Opportunity to influence CRM strategy rather than simply execute established processes.
Apply today to take the next step in your CRM career with a forward-thinking organisation investing heavily in digital transformation. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
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