Hilton
Interim Senior Analyst, Revenue Accounting (Credit Card Balancing)
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Interim Senior Analyst, Revenue Accounting (Credit Card Balancing)
Position Statement:
The Interim Senior Analyst for Revenue Accounting will assume responsibility for coordinating and delivering the day-to-day processes that will ensure the smooth running of the Revenue Accounting function within Hilton’s UK Centre of Excellence, in particular our credit card accounting. Working with the Credit Card Team Leader Revenue Accounting supporting the delivery of the function strategy and goals surrounding the processes involved in the delivery of accurate and timely reporting for c.45+ hotels.
Position Summary:
Under the guidance of the Credit Card Team Leader Revenue Accounting, the post holder will be responsible for the delivery of Revenue Accounting processes to agreed timetables and Service Level Agreements. The Senior Analyst will ensure Hilton’s Centre of Excellence offers a seamless, efficient, and customer-focused experience, maximizing output without compromising the quality of service. The ability to maximize process efficiency and effectiveness is considered essential.
The post holder will use their analytical skills to work through high volumes of credit card transactional data, identifying items for review and correction whilst working to tight daily deadlines. This will require meticulous attention to detail, the ability to understand and interpret a high volume of data, and make recommendations where appropriate. In addition, all tasks should be approached with a continuous improvement philosophy. The post holder is expected to identify improvements and support process changes as we seek opportunities to drive efficiencies and global standardization.
Key to the success of the role will be the ability to communicate and influence at various levels, both internally and with external stakeholders. Experience in participating in projects, the ability to simultaneously manage multiple tasks, and support the team to deliver to tight deadlines are considered essential elements of this role.
Role Activities
- Following direction and guidance from management, carry out and coordinate all required tasks demonstrating a strong understanding of the end-to-end process
- Complete financial tasks such as daily credit card balancing, posting adjustments in OA, journals to Navision, and Balance Sheet Reconciliations, taking ownership for resolving any reconciling items
- Proactive management of Excel templates ensuring strong controls in place to validate completeness & accuracy of formulas to maintain integrity of large volumes of data
- Review high volumes of data using advanced Excel models and automated matching systems, using judgement to gain confidence that the results are reasonable and accurately flagging differences.
- Assist the management team in driving the successful implementation of project initiatives
- Support the management team in evaluating the effectiveness of current processes and implementing actions to streamline the processes and maximize efficiency
- Document and maintain standard operating procedures, ensuring the end-to-end process is clearly documented
- Monitor and manage own progress towards delivery of tasks and resolve open items; taking corrective action to ensure team goals and own objectives are met
- Participate in the provision of guidance and support to the business of best practice
- Highlight queries to Hotels, taking ownership for resolution, or escalation where required
- Collaboration & relationship building with Hotel teams, including Front Office teams to discuss any posting / process issues whilst demonstrating ownership & knowledge of the subject
- Strong knowledge of company policies and associated controls ensuring tasks are completed in line with policy and any concerns are raised to Management
- Preparation & issuance of timely reports to Hotels, demonstrating ownership & understanding of data delivered, following the process through to completion
- Perform other duties as assigned for the continued success of the department and to meet changing business needs
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Supportive Functions:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.
- Support the Centre of Excellence in delivering business objectives successfully
- Proactively engage in any other tasks as assigned by the Centre of Excellence Management
Qualifications - Internal
Specific Job Knowledge, Skill, and Ability
The individual must possess the following knowledge, skills, and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.
Required:
- Ability to work with limited supervision, using own initiative with a ‘can-do’ approach, thriving under pressure in a fast-paced environment
- Strong coaching skills to support relationships with co-workers with proven ability to provide feedback in a structured and professional manner
- Able to handle multiple demands and appropriately prioritize responsibilities
- Solid understanding of accounting principles and GAAP
- Good technical skills and experience of general ledger accounting and reconciliations
- Advanced Excel skills with the ability to support & develop Excel models, e.g., with formulas, Macros
- Ability to use multiple systems and understand how they link together, to provide training to other team members and recommendations to management
- Ability to exercise sound judgment, critical thinking, quantitative & qualitative analytical, and decision-making skills to consider the relative costs and benefits of potential actions and provide recommendations for optimal solutions
- Strong interpersonal skills and able to maintain effective working relationships with co-workers, managers, and clients with well-developed written and verbal communication and comprehension skills
Preferred:
- Previous experience of working within a Shared Service Centre / Centre of Excellence environment
- Hospitality industry experience
Qualifications
Required:
- Education: High School/GED
- Proven track record in an accounting/finance or equivalent working environment
- Additional: Some travel may be required occasionally
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Preferred:
- Education: BA/BS/Bachelor’s Degree or equivalent relevant experience in lieu thereof
- Commencing studies for a professional accounting qualification/certificate i.e., ACCA or CIMA
- Supervisory experience
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
How We'll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what’s next
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
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