Lifeways Group
Interim Service Manager - Leicester
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Interim Service Manager - Leicester
The Opportunity
Role
Interim Registered Manager
Position Duration
Permanent (with fixed-term contract of 3–6 months)
Location
Leicester, Leicestershire
Sector
Learning Disabilities and/or Autism
About the Role
Lifeways Group is seeking an experienced and proactive Interim Registered Manager to oversee one of their residential support services in Leicester while they recruit a permanent manager.
This role offers an excellent opportunity for a skilled care leader with a proven ability to:
- Quickly establish themselves within a service.
- Maintain high standards of care and compliance.
- Support and develop teams.
- Ensure continuity for the individuals supported during a transitional period.
The successful candidate will be supported by a dedicated Area Manager while having the autonomy to:
- Lead the service operationally.
- Maintain quality and governance standards.
- Provide stability and direction for colleagues and supported individuals.
Responsibilities
- Provide interim leadership and management of the service until a permanent Registered Manager is appointed.
- Support, coach, and develop support workers, team leaders, and deputy managers to uphold high standards of care.
- Ensure compliance with Care Quality Commission (CQC) regulations, company policies, and industry best practices.
- Oversee the delivery of individualised high-quality support for people with learning disabilities, autism, challenging behaviours, and physical disabilities.
- Maintain service stability, performance, and occupancy during the transition period.
- Drive continuous improvement initiatives and implement robust quality assurance processes.
- Build and maintain positive relationships with:
- Colleagues
- Families
- Professionals
- Local stakeholders
- Collaborate closely with the Area Manager to ensure a smooth handover to the permanent appointment.
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Key priorities include:
- Establishing credibility and confidence swiftly.
- Inspiring teams and individuals during a period of transition.
- Ensuring the service remains a high-performing environment.
Requirements
Experience & Qualifications
- A minimum Level 3 qualification in Health & Social Care, with Level 5 desirable (or currently working towards completion).
- Proven experience as either a:
- Registered Manager
- Experienced Deputy Manager within adult social care services.
- Strong background in operational management and team leadership.
- In-depth knowledge of CQC regulations and quality standards.
- Ability to effectively manage change, prioritise tasks, and improve service performance.
- Valid UK driving licence and flexibility to travel locally if required.
- Passion for delivering outstanding, person-centred care and leading by example.
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Attitude & Behaviours
A commitment to embodying:
- Empathy
- Courage
- Honesty
- Equality
- Passion for supporting individuals with learning disabilities and complex needs.
Essential:
- Valid DBS certificate registered with the DBS Update Service.
Benefits
At Lifeways Group, successful candidates will be supported with:
- Financial wellbeing tools through Stream, including:
- Real-time pay tracking.
- Savings features.
- Access to earned pay.
- Leadership development opportunities to support career growth.
- A supportive and inclusive workplace culture that values diversity.
- Matched contribution company pension scheme.
- Wellbeing resources and tailored mental health support.
- Reward and Recognition Schemes to celebrate achievement.
- Discounts on:
- Shopping (via CHOICE Rewards)
- Technology
- Travel
Source: Ref No 13236 Salary: Competitive salary + Lifeways Group benefits
This role is currently based in Leicester, Leicestershire, but travel may be required locally as part of the interim duties.
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