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Internal Account Manager
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Internal Account Manager
Internal Account Manager
Location: Hemel, London or Aylesford (Hybrid) | Salary: Up to £30,000 (£40,000–£45,000 OTE) + Benefits
We’re partnering with a leading IT solutions provider to appoint an Internal Account Manager to support a Senior Account Manager across an established customer portfolio.
This isn’t a cold-calling sales role. Instead, you’ll act as the key point of contact for existing customers, handling a range of responsibilities—from managing quotations and processing orders to liaising with vendors and distributors. Your focus will be on delivering an outstanding customer experience and earning long-term trust to drive account retention and growth.
You’ll also have the opportunity to identify upselling opportunities by introducing complementary products and services, allowing the Senior Account Manager to concentrate on acquiring new business.
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Why Apply?
- Hybrid Working: Only 2 office days per week (Tuesday & Thursday).
- Generous Earnings: Up to £30,000 basic (£40,000–£45,000 OTE).
- Career Progression: Clear pathway into Senior Internal or External Account Management.
- Established Accounts: Support an experienced Senior Account Manager with an existing, stable customer base.
- Broad IT Exposure: Work across leading hardware, software, cloud, and cybersecurity vendors.
- Supportive Culture: Join a business that values and invests in its people.
- Requirements -
- Essential:
- Proven experience working within an IT Reseller or VAR.
- Experience supporting the sale of IT hardware, software, licensing, cloud, or managed services.
- Experience producing quotations, processing orders, and managing customer accounts.
- Strong customer service and relationship management skills.
- Commercial awareness with the ability to identify upselling and cross-selling opportunities.
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- Advantageous:
- Experience with international shipping or export.
Ideal Candidate Background
If you’re currently working in roles such as:
- Internal Sales
- Sales Support
- Sales Coordinator
- Internal Account Management
…within an IT reseller and are looking for a following role that aligns with career growth while offering a supportive and collaborative work environment, we encourage you to apply.
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