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RBH Group

Internal Account Manager - Thermoplastics/Elastomers

Failsworth
Posted 2 days ago
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Internal Account Manager - Thermoplastics/Elastomers

Internal Account Manager (Thermoplastics, Elastomers & Ceramics)

Location: Office-based, Failsworth, Manchester (flexible to work one day per week remotely) Reporting to: Business Manager Direct Reports: None

About RBH

RBH is a leading distributor of speciality raw materials for industrial markets, including:

  • Thermoplastics
  • Elastomers
  • Adhesives
  • Coatings
  • Composites
  • Construction materials

With long-standing partnerships across global manufacturers, RBH delivers technically focused materials solutions in Europe, supported by:

  • Seven strategically located European warehouses
  • A dedicated technical centre
  • In-house contract blending & repackaging (via RBH Repacking Services Ltd.)

Our strengths lie in: ✔ Deep technical knowledge ✔ Application-led market focus ✔ Customer-centric approach

Guided by core values: integrity, knowledge, quality, reliability & trust.


Key Responsibilities

Reporting to a Business Manager, the Internal Account Manager (Thermoplastics, Elastomers & Ceramics) drives RBH’s commercial strategy across designated market segments in Europe.

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Sales Development

  • Deliver monthly sales & revenue targets in assigned regions and sectors.
  • Identify, qualify & convert new business opportunities aligned with surfaces & abrasion applications.
  • Build and manage cross-European relationships with:
    • Manufacturers
    • Formulators
    • OEMs
    • Processors (Polishing & abrasives industries)
  • Work with the in-house marketing team to execute sector-specific growth plans.
  • Launch and track marketing campaign performance supporting business development.
  • Support lead generation across thermoplastics, elastomers, and ceramics sectors.
  • Analyse market trends, customer feedback & application data to drive opportunities.
  • Maintain disciplined CRM records, logging interactions by:
    • Application sector
    • Customer landscape
    • Regional performance

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Reporting & Collaboration

  • Provide monthly updates segmented by:
    • Market segment
    • European territory
    • Pipeline status & opportunity progressions
  • Align with Business Manager in commercial strategy reviews & planning sessions.
  • Submit detailed reports on:
    • Customer engagement
    • Application insights
    • Market intelligence
  • Facilitate cross-functional collaboration with:
    • Technical teams
    • Marketing
    • Supply chain
    • Operations

Essential Requirements

  • Degree in Chemistry or Materials Science (essential)
  • Full UK driving licence (mandatory for travel and distribution logistics)
  • Strong interpersonal & communication skills
  • Commercial & technical expertise in plastics/elastomers industries
  • Highly organised & proactive approach to account management

RBH values ambition and innovation—join us to fuel the growth of industrials through material expertise.

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Skills

Chemistry
Materials Science
Interpersonal Skills
Communication Skills
Commercial Competence
Technical Competence
Organizational Skills
Proactivity

Location

Failsworth, England, United Kingdom

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