Internal Administration Representative (Sales)

Fixed-term contract

Location - Todmorden

Work Arrangement - Hybrid (5 days onsite initially, then 3 days onsite after 3 months)

What we do at Weir

We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.

Make your impact

You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.

What you’ll do

Customer Service & Order Management: Provide proactive service to key external customers by handling inquiries, raising quotations within 24 hours, converting orders, and ensuring timely delivery. Daily tasks include answering calls, investigating quotations, processing orders, and maintaining strong orderbook management. Success means accurate, timely order processing and delighted customers. Collaboration & Communication: Work closely with the Supply Chain team and other departments to provide proactive progress updates and resolve customer issues efficiently. Build and maintain strong relationships with key accounts to improve customer satisfaction. Process Improvement & Compliance: Adhere to Weir Minerals Europe’s standard operating procedures and pricing policies. Support continuous development and adoption of new processes, guide colleagues, and contribute to global standardization efforts. Data & Financial Management: Maintain accurate Salesforce opportunities, improve customer master data quality, manage debtor accounts, and support billing plans including proforma invoices. Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world-class safety culture.