**INTERNAL APPLICATIONS ONLY** Head of Transformation Design & Delivery

• Lead the design and delivery of the organisation's transformation portfolio, ensuring alignment with corporate priorities and strategic objectives.
• Lead a portfolio of complex, people-focused transformation programmes and projects.
• Establish and maintain a unified approach to transformation design, delivery methodologies, and theory of change across all programmes.
• Develop innovative solutions to complex organisational challenges through design thinking, stakeholder engagement, and best practice from the public sector.
• Oversee the successful delivery of large-scale transformation programmes, ensuring outcomes, benefits, and service improvements are achieved.
• Ensure effective programme governance, risk management, reporting, and compliance with internal and external standards.
• Build and maintain strong relationships with senior leaders, elected members, partners, suppliers, and key stakeholders.
• Manage strategic risks and issues across the transformation portfolio and provide expert advice on complex and politically sensitive matters.
• Drive continuous improvement, organisational innovation, and the embedding of a design-thinking culture.

Qualifications and Requirements:

To be considered for this position, you should meet the following requirements:

• Educated to degree level or equivalent professional standard.
• Relevant professional qualification in programme management, transformation, change management, project management, leadership, or a related discipline.
• Significant experience leading and delivering complex transformation portfolios and programmes.
• Proven experience working with senior executives, elected members, and key stakeholders in politically sensitive environments.
• Experience in resource planning, budget management, and implementing innovative resourcing approaches.
• Strong programme and portfolio management expertise, including governance, risk, and benefits management.
• Experience managing competing priorities and delivering outcomes in complex and ambiguous environments.
• Excellent leadership, people management, influencing, negotiation, communication, and stakeholder engagement skills.
• Strong analytical, organisational, critical thinking, problem-solving, and decision-making abilities.
• Demonstrated ability to drive innovation, challenge existing approaches, and deliver sustainable organisational change.
• Significant experience leading and delivering complex transformation portfolios and programmes.

Terms and conditions:

The below terms and conditions apply to this role:

• Satisfactory employment reference;
• Satisfactory declaration of interest;

How to Apply:

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Hannah Gilowska-Futter at Hannah.Gilowska-Futter@walthamforest.gov.uk.

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk [recruitment@walthamforest.gov.uk].

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice [https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice].

Fraud Awareness Notice

The London Borough of Waltham Forest only advertises vacancies via our official website and approved recruitment platforms (e.g. Jobsgopublic).

We will never ask for payment or request sensitive personal or financial information as part of our recruitment process.

If you are contacted by a third party claiming to represent the Council, please verify the vacancy via our official careers website before sharing any information.

If you have concerns about a job advert or communication, please report it to: fraud@walthamforest.gov.uk [fraud@walthamforest.gov.uk].