London Borough of Waltham Forest
**INTERNAL APPLICATIONS ONLY** Social Worker
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**INTERNAL APPLICATIONS ONLY** Social Worker
Queries Officer Role at London Borough of Waltham Forest
Salary: PO1 – PO4 (£41,133 - £52,194) (full-time or pro-rata) Retention Bonus: £2000 (two installments: June and December) Contract Type: Full-Time / Permanent Posts Available: 2 Hours: 36 hours per week (Mon-Thu, 9am - 5.15pm; Fri, 9am - 5pm) Deadline: Midnight, 5th July 2026 Interview Dates: 8th July and 10th July 2026 Reference: 2197
🚨 INTERNAL APPLICATIONS ONLY
About Waltham Forest
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is an exciting, progressive workplace. We strive to:
- Deliver insights-driven, resident-focused, and commercially-motivated services.
- Foster innovation to build thriving communities.
- Be committed to Good Work Standard principles, ensuring:
- Fair pay, work-life balance, and inclusivity.
- Strong wellbeing and professional development support.
- Equal opportunity, representative workforce, and parity.
Eligible applicants can submit via our online portal. For accessibility needs, request an alternate application by emailing recruitment@walthamforest.gov.uk.
About the Role: Social Worker (Assessments & Support Planning)
This position reports to the team/practice manager and focuses on:
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- Managing a caseload of social care assessments for adults and older people.
- Developing person-centred support plans aligned with needs and outcomes.
- Ensuring high-quality, legally compliant social work standards.
- Maximising independence, choice, and wellbeing.
Core Responsibilities:
- Complete and update annual reassessments and reviews.
- Identify and manage safeguarding concerns via assessments and referrals.
- Direct individuals to:
- Universal services.
- Voluntary sector resources.
- Local support networks.
- Update records and referral pathways, using systems like Mosaic.
- Be involved in targeted projects (e.g., Adult Early Help Team initiatives).
Note: Supervision is limited to student social workers and social care assistants as required.
Key Skills & Criteria:
Requirements:
- Must be a qualified social worker and registered with Social Work England.
- 2+ years post-qualification experience.
- Strong teamwork autonomy (able to function independently or collaboratively).
- Proven Mosaic, MS Teams, Outlook, Oracle proficiency.
- Physically capable of:
- Home visits (including stair accesses).
- Out-of-borough travel.
Security & Conditions:
- Satisfactory employment references and declaration of interest.
- Safer recruitment clearance (due to interactions with vulnerable adults).
- Enhanced Disclosure & Barring Service (DBS) check required.
- Continual registration with the regulatory body.
- Demonstrated fluent English for public-facing roles.
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Additional Information
Equal Opportunity Commitment:
- Respect for diversity is embedded in our workplace and core value.
- Anonymous shortlisting process to combat bias.
- Flexible working is supported after recruitment (during hiring, contact: Jenny Clark
<jenny.clark@walthamforest.gov.uk>or Carolin Hierse<Carolin.hierse@walthamforest.gov.uk>).
Support & Benefits:
Visit Waltham Forest Jobs Portal to explore opportunities.
For application guidance or technical queries, email recruitment@walthamforest.gov.uk.
Fraud Prevention Notice:
- Valid ads are posted only on the London Borough of Waltham Forest website or full-time according to Jobsgopublic.
- Never contact applicants for fees or personal data—contact fraud@walthamforest.gov.uk for reportable concerns.
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