B&M Retail
Internal Communications and Engagement Manager
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Internal Communications and Engagement Manager
Internal Communications & Engagement Manager
We’re looking for an experienced Internal Communications & Engagement Manager to support the day-to-day running of B&M’s busy Internal Communications & Engagement team.
Responsible for maintaining momentum, quality and confidence across internal communications, you’ll independently draft, sense-check, proof and sign off content, manage stakeholders, and keep essential activities moving.
Key Responsibilities
- Drive internal communications plans across colleague surveys, values launches and engagement campaigns.
- Translate strategic objectives into clear comms plans, specifying audiences, key messages, optimal channels, and timelines.
- Independently draft, edit and commission high-quality internal communications content.
- Oversee the work of the Internal Communications & Engagement Co-ordinator, offering guidance and ensuring high-quality output.
- Simplify complex or sensitive information into clear, engaging colleague-friendly messaging.
- Act as final editorial gatekeeper, ensuring accuracy, on-brand alignment and rigorous proofreading.
- Maintain strict standards for grammar, tone of voice and clarity of communication.
- Manage large-scale internal events from start to finish, including planning, supplier coordination, content development, and delivery.
- Confidently lead day-to-day internal communications activities, ensuring continuity, decision-making, and operational success even in the absence of the Head of Internal Communications.
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Essential Skills & Experience
- Proven experience in internal communications with a strong track record of delivering impactful strategies.
- Demonstrated ability to develop and execute comprehensive comms plans, especially for employee surveys and organisational values/culture launches.
- Exceptional writing, editing and proofreading skills, adaptable to diverse stakeholder audiences and tones.
- Proven experience in planning and executing high-impact internal events, ensuring strong engagement and seamless delivery.
- Experience in acting as a deputy for senior leaders or operating individually with minimal direct oversight—showcasing strong judgement and decision-making.
- Familiarity with operating within a PLC or listed business, with knowledge of corporate governance, compliance, and key stakeholder expectations.
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Why Join B&M?
Join a busy yet fast-growing team where your passion for communication can thrive. Our culture is shaped by trust, collaboration, and inclusive opportunities. Here’s what you’ll gain:
- Exclusive access to B&M’s discounts and staff loyalty schemes across our stores and online.
- Free on-site parking at the Support Centre.
- A digital colleague portal offering additional retail and lifestyle benefits.
- Flexible working, learning and development opportunities, and employee wellness initiatives.
B&M values personal growth, diversity, and inclusion. We’re an equal opportunity employer and celebrate a wide range of perspectives.
Apply now—let’s connect! 🚀
[Apply online today] / benefits.bmstores.co.uk
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