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Student Loans Company

Internal Communications Business Partner

Darlington
£39.4k – £46.7k/yr
Posted about 4 hours ago
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Salary: £39,458.00 - £46,689.00 GBP
Annual Pension: A Civil Service Pension with an employer contribution of 28.97%. Please refer to the Civil Service Pensions website for more information.
Type: Full time
Fixed Term End: 17-02-2028
Please note: The advert will close at 11:59PM the night before the listed closing date.

SLC offer a blended working model which will typically be 2 days in the office and 3 days from home.

Is it time you unlocked your potential? Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.

Our Values

Culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work:

  • Honesty: We act with integrity and transparency, sharing information openly and addressing challenges with courage.
  • Empowerment: We enable people to take initiative, make impactful decisions, and continuously learn and grow.
  • Accountability: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.
  • Respect: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.
  • Trust: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.

These values are more than words—they guide our decisions, shape our collaborations, and strengthen our impact on the students we serve.

About the role

SLC have a fantastic fixed term (circa 18 months) opportunity for an Internal Communications Business Partner to join our Corporate Affairs Team. The team works to ensure colleagues understand our mission, vision and strategic direction, and support the business to listen and respond to colleague voice and ultimately, to build a more engaged workforce.

We do this by developing and delivering corporate and directorate communications activity and by monitoring sentiment, supporting action planning and managing a programme of colleague-focused events.

Although you will have a primary business area to support, you will also have the opportunity to work on and provide expertise across organisational wide events as needed.

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The Internal Communication Business Partner helps promote and protect the reputation of their business area. Aligned with SLC’s key priorities and our listening strategy, the Business Partner shapes the content, tone and method of delivery of messages to internal audiences and supports the leadership team to increase levels of engagement within the directorate.

This role is a real opportunity to affect change and help shape the new narratives for our leadership team.

What you bring:

  • Knowledge and use of internal communication strategies, planning methodologies and best practices, such as OASIS
  • Skilled in the creation and evaluation of high-quality internal communications for different on and offline channels
  • Exceptional written and verbal communication skills, with the ability to both develop content for colleagues and present to our senior leaders
  • Adaptable and resilient, able to deal with the unexpected and comfortable with working to deadline
  • Ability to troubleshoot and provide solutions using constructive and innovative thinking
  • Strong reporting and presentation skills with keen attention to detail
  • A high degree of discretion and professionalism
  • Skilled in the use of Microsoft 365 tools such as Word, PowerPoint, and particularly Teams.
  • Experience of working with content management systems, such as SharePoint or Interact
  • Degree or relevant communications qualification, or significant experience in an internal communications role, preferably in financial services sector or public sector body

What we offer:

You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:

  • 28 days annual leave plus 8 public holidays
  • Option to buy/sell annual leave
  • Flexi-time and enhanced flexible working options available
  • Option to join the Civil Service pension scheme
  • Life insurance cover for 4 x annual salary
  • Enhanced company sick pay and family leave including maternity, paternity and adoption
  • Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme

To find out what’s it’s like to work at Student Loans Company click here SLC Careers

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The Legal Bits

We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check.

EDI

As a proud Disability Confident Leader, we’re committed to creating an inclusive recruitment experience that empowers people of all abilities. Our team actively promotes accessible hiring practices, supports candidates with disabilities throughout their employment journey to help build a diverse equitable workplace at SLC.

SLC will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email ask_recruitment@slc.co.uk.

Use of AI in Job Applications

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see Candidate Guidance for more information on appropriate and inappropriate use.

When you join SLC you will become a valued member of our team which has a strong purpose - enabling more than 1.5 million students each year to invest in their futures via access to further and higher education. The Student Loans Company is a non-profit making government-owned organisation, who enable opportunity by providing funding to students in universities and colleges in the UK. Each year, we process around 1.5 million student finance applications worth £22 billion in loans and grants. We dedicate ourselves to supporting 9.7 million customers and administer a loan book valued at £260.8 billion. Whether a customer is applying for student finance or repaying their loan we want to make their experience as easy as possible, at the same time as delivering the exceptional service that they deserve.

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Skills

Internal Communications Strategy
OASIS Planning
Content Creation
Stakeholder Management
Written Communication
Verbal Communication
Presentation Skills
Microsoft 365
Microsoft Teams
SharePoint
Interact CMS
Reporting
Problem Solving
Discretion
Professionalism

Location

Glasgow, Scotland, United Kingdom

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