Internal Communications Co-ordinator

Permanent, full-time

Hybrid – Based from our Hatfield office

Why Ocado?

Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.

We’re reshaping the way the world shops. From high-tech Customer Fulfilment Centres to bustling delivery hubs and corporate offices, we deliver an exceptional online experience for our customers every day. With over 16,000 colleagues across the UK – from drivers and personal shoppers to engineers and strategists – how we communicate has never been more important.

The opportunity

We’re looking for an Internal Communications Co-ordinator to support the delivery of engaging, clear and consistent communications across Ocado Logistics. Working closely with the Senior Change Communications Manager and the wider Communications team, you’ll play a hands-on role in bringing our messages to life across multiple channels and helping colleagues stay informed, connected and engaged.

This role is perfect for a communications graduate or early-career professional who’s energetic, organised and excited to build a long-term career in internal communications. You’ll gain exposure to a large scale business with over 16,000 colleagues, senior stakeholders and strategy and a fast-paced, operational environment – with real opportunities to learn, grow and develop.

What you’ll be doing

• Support the delivery of internal communications across a range of channels, including intranet, colleague apps, newsletters, digital signage and internal social platforms.
• Maintain and update internal communication platforms, ensuring content is timely, engaging and aligned to our strategic priorities.
• Own and manage the internal content calendar, helping to coordinate messaging across teams and avoid clashes or duplication.
• Support leadership and colleague events such as town halls, leadership forums and engagement initiatives.
• Help manage cascade communications so messages land clearly with colleagues across sites, functions and roles.
• Work closely with stakeholders across the business to gather content, shape messages and ensure alignment.
• Support engagement analysis by tracking metrics and helping turn insight into improvements.
• Assist with change and engagement initiatives, helping colleagues understand what’s changing and why.
• Actively look for new ideas, tools and ways to improve the colleague communications experience.