As the leader of our internal communications and engagement function, you'll inspire and develop a talented team while providing expert advice and coaching to managers and senior leaders. Your insight and influence will ensure communications are clear, timely and impactful, helping to build understanding, strengthen engagement and support positive organisational change.

About You

• You're an experienced internal communications professional with a track record of delivering successful engagement strategies and campaigns.
• You're an exceptional communicator who can translate complex information into clear, compelling messages for a wide range of audiences.
• You build trusted relationships quickly and have the confidence to influence, advise and challenge senior stakeholders.
• You're an inspiring people leader who enjoys developing others and creating a positive, high-performing team culture.
• You thrive in a fast-paced environment, balancing multiple priorities while maintaining attention to detail and delivering high-quality work.
• You understand how effective communication supports organisational change and know how to engage people through periods of transformation.
• You're comfortable using a range of digital communication channels and tools, with experience of intranet platforms such as SharePoint and Microsoft 365.
• You share our HEART values—Humanity, Excellence, Accountability, Responsiveness and Teamwork—and are committed to creating an inclusive workplace where everyone feels they belong.

About the Role

• Lead the delivery of engaging, strategic internal communications that connect our people and volunteers to St John Ambulance's mission and priorities.
• Partner with senior leaders to shape impactful communications that inform, inspire and support organisational change.
• Manage and develop a talented team of Internal Communications and Engagement Advisors, creating an environment where people can thrive and grow.
• Deliver high-profile engagement projects, including organisation-wide surveys, campaigns and internal events that strengthen colleague and volunteer engagement.
• Champion our intranet and internal communication channels, ensuring the right messages reach the right audiences through the most effective platforms.
• Measure the impact of communications and use insight and data to continuously improve engagement and communication activity.
• Provide expert communications support during major organisational announcements, change programmes and crisis situations.
• Help build communication capability across the charity by coaching managers and empowering teams to communicate confidently and effectively.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability & Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.