Nando's UK & IRE
Internal Communications Manager - 6 mth FTC
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Nando’s Journey to Create Lasting Happiness
Nando’s is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees, communities, founders, and suppliers, but most importantly, our customers.
Our Customer Team is Seeking a Brilliant Internal Communications Manager
Our Customer team is seeking a brilliant, immediately available, Internal Communications Manager to join the team on an initial 6-month fixed-term contract.
As Internal Communications Manager
As Internal Communications Manager, you will play a leading role in how we tell stories within Nando’s. You will bring to life our purpose and values, and what makes Nando’s a great place to work. You will be responsible for planning, delivering, and measuring the impact of numerous creative campaigns across different channels, each aimed to boost internal engagement and help run our restaurants brilliantly.
A Day in the Life...
- Lead in communicating and translating our purpose and values, and what makes Nando’s a great place to work.
- Work closely with our Operations and People Teams to devise campaigns which raise awareness of our four internal brand pillars: Everyone is Welcome; Be the Best Me; Fired up Work Experiences and Be Part of More.
- Be a brilliant story gatherer, storyteller, and writer.
- Build a network of content providers across the business to increase our peer-to-peer ‘voice’ and ability to source and share relevant and relatable content.
- Act as ‘air traffic control’ for all internal messaging. Sometimes the content will be produced elsewhere, sometimes by internal communications, but responsibility for quality, timing, and how content is shared sits with this role.
- To join the dots across stakeholders and projects, be curious, and seek opportunities to innovate our content, channels, or processes to maximize outputs.
- Trial, test, and develop new communications content and channels to reach our restaurant teams.
- To work with the Brand team (and external agencies when required) to commission creative content to use in internal campaigns.
- To act as a professional and trusted advisor providing internal communications and engagement expertise to stakeholders across the business.
- Maintain a strong understanding of all parts of the business and develop key contacts to facilitate the gathering of information for proactive and reactive purposes.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Hot Skills Required...
- 5 years+ managing internal communications campaigns at an agency or in-house, ideally working for or with a similar, multi-site, brand.
- Amazing copywriting and editing skills, with the ability to identify stories that will motivate and inspire our people.
- Strong digital and content production experience.
- In-depth understanding of multiple channels, especially digital, across the internal and external landscape.
- Able to think ‘big picture’, join the dots, and deliver end-to-end campaigns.
- Creative thinker who doesn’t mind change, juggling multiple projects, and rolling their sleeves up.
- A natural self-starter, someone who is highly motivated, able to use initiative, and manage their own projects, while collaborating with peers and external partners.
- Excellent attention to detail and naturally well organized - able to juggle multiple projects and stakeholders.
- Excellent verbal and written communication skills.
- A brand guardian, sharing responsibility for our reputation.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Extra Hot Benefits...
- 25 days holiday + bank holidays
- Free Nando’s when you’re working (and 40% discount when you’re not)
- Annual team trips, AKA a free holiday
- Reward Gateway membership and access to great discounts
- Private healthcare
This role is based in our Central Support offices in Putney and you’ll be required in the office three days a week.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location