Live Borders
INTERNAL Health and Fitness Advisor
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The Role
Job Title: Health & Fitness Advisor
Hour of Work: 37 hours per week
Salary: Grade 3 £14.12 - £14.35 (£27,241.43 – £27,685.17)
Holidays: 30 days, plus 4 public holidays
Location: Trifitness
Reports To: Supervisors
Closing Date: Friday 10th July 2026
Job Purpose
To ensure the effective co-ordination and delivery in the day-to-day operation of the facility, working as part of a team to ensure the ongoing successful delivery of health & fitness services to the public.
Key Responsibilities
- Provide excellent customer service on all aspects of the venue/facility to ensure the ongoing successful delivery of the service to the public.
- Improve member retention by increasing the number and quality of customer inductions and programmes on the gym floor.
- Deliver high quality fitness classes as and when required to satisfy the needs of the membership.
- Responsible for promoting fitness classes in order to achieve business and financial targets.
- Increase the numbers of members and Pay as you go members by actively being involved in organising and promoting appropriate initiatives, events, membership packages etc.
- Attend training courses as and when required from the Centre.
- Take an active role in the day-to-day operation of the centre to ensure the ongoing successful delivery of the service to the public.
- Implement all statutory guidelines to provide a safe environment for customers and staff.
- Carry out the correct opening and closing procedures of the building.
- Ensure that services are delivered with a customer focused ethos.
- Positively represent Live Borders internally and externally (e.g., at networking events, meetings, conferences and exhibitions) to enhance and strengthen the Live Borders’ profile.
- Comply with, and ensure compliance with, all Live Borders policies and procedures.
- Promote equal opportunities in service delivery.
- As an employee, you must take reasonable care for the health and safety of yourself, other employees, and anyone else who may be affected by your work activities.
- Employees shall work in accordance with policies, procedures, information, instructions, and/or training received.
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This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive, and there may be a requirement to undertake such other duties as may be required to meet the needs of the Service or Live Borders.
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Other Details
- Many elements of this job require the post holder to be physically fit and active.
- Requirement to work out of hours or on weekends – regular evening and weekend work will be required.
- Requirement for PVG/ Disclosure check – yes.
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