Internal Panel Products Sales Administrator Apprentice

The role will involve working as part of a busy Sales team within a well-established, family-owned company. The successful candidate will be expected to add to the efficiency and accuracy of the department. Good progression and development opportunities are available.

Most of your apprenticeship is spent working, gaining hands-on experience.

Requirements

• GCSE in English (grade 4-9)
• GCSE in Maths (grade 4-9)
• Ability to use multiple IT packages and systems relevant to the organisation (e.g. MS Office or equivalent) to write letters or emails, create proposals, perform financial processes, and record/analyse data.
• Ability to choose appropriate IT solutions to solve business problems.
• Ability to update and review databases, record information, and produce data analysis.
• Ability to produce accurate records and documents (emails, letters, files, payments, reports, proposals).
• Ability to make recommendations for improvements and present solutions to management.
• Ability to draft correspondence, write reports, and review others' work.
• Ability to maintain records and files, and handle confidential information in compliance with organisational procedures.
• Proactivity and good judgement.
• Ability to make effective decisions based on sound reasoning and deal with challenges maturely.
• Ability to seek advice from more experienced team members when appropriate.
• Ability to build and maintain positive relationships within their own team and across the organisation.
• Ability to influence and challenge appropriately.
• Ability to become a role model to peers and team members, developing coaching skills.
• Good communication skills (face-to-face, telephone, written, digital).
• Ability to use the most appropriate communication channels effectively.
• Agility and confidence in communications, carrying authority appropriately.
• Understanding and application of social media solutions.
• Ability to answer questions from inside and outside the organisation, representing the organisation or department.
• Ability to complete tasks to a high standard.
• Demonstrate necessary expertise and continuously improve work.
• Ability to review processes autonomously and make suggestions for improvements.
• Ability to share administrative best-practice and coach others.
• Problem-solving skills to resolve challenging or complex complaints.
• Ability to take responsibility for initiating and completing tasks, managing priorities and time to meet deadlines.
• Ability to positively manage the expectations of colleagues at all levels and set a positive example.
• Ability to make suggestions for improvements to working practice, understanding implications beyond the immediate environment.
• Ability to manage resources (e.g. equipment, facilities).
• Ability to organise meetings and events, take minutes, and create action logs.
• Ability to take responsibility for logistics (e.g. travel, accommodation).
• Ability to use relevant project management principles and tools to scope, plan, monitor, and report.
• Ability to plan required resources to successfully deliver projects.
• Ability to undertake and lead projects as and when required.
• Share any other relevant qualifications and industry experience (apprenticeship can be adjusted).