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We're looking for an experienced and proactive In-House Recruiter to help attract, hire, and onboard exceptional talent across our growing organisation. With over 45 years of success, more than 90,000 jobs completed annually, and one of London's most recognisable service brands, this is an exciting opportunity to join a business that continues to grow, innovate, and invest in its people.
The Role
As our In-House Recruiter, you'll take ownership of the full recruitment lifecycle, partnering with hiring managers across the business to identify talent needs, attract high-calibre candidates, and deliver an outstanding candidate experience. You'll also support onboarding activities and contribute to wider HR initiatives and projects.
Reporting to the Head of Business Operations, with a dotted line into HR leadership, you'll play a key role in helping position Pimlico as an employer of choice.
What You'll Be Doing
Recruitment & Talent Acquisition
- Managing end-to-end recruitment across multiple departments
- Writing and posting engaging job adverts
- Sourcing, screening, interviewing, and shortlisting candidates
- Partnering with hiring managers to develop recruitment strategies
- Coordinating interviews and managing the offer process
- Maintaining recruitment activity within Workday ATS
- Analysing recruitment metrics and identifying process improvements
- Delivering a positive candidate experience from application to onboarding
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Onboarding & HR Support
- Coordinating new starter onboarding and inductions
- Managing references, Right to Work checks, contracts, and offer documentation
- Supporting HR administration activities and employee queries
- Maintaining accurate records within Workday
- Assisting with HR projects, audits, payroll preparation, and engagement initiatives
Continuous Improvement
- Reviewing and improving recruitment processes and tools
- Supporting wider HR projects across the UK business
- Making recommendations that enhance efficiency and employee experience
About You
- Experienced in managing end-to-end recruitment processes
- Highly organised and able to manage multiple vacancies simultaneously
- A confident communicator with excellent stakeholder management skills
- Comfortable working independently and in a fast-paced environment
- Analytical, detail-oriented, and solutions-focused
- Experienced with HR systems, ideally Workday
Desirable:
- Experience with in-house and agency recruitment
- HR administration experience
- CIPD qualification or currently studying towards CIPD
- Experience with project management tools and systems
Why Join Us?
- Be part of a market-leading, household-name business
- Work within a supportive and collaborative HR team
- Opportunity to influence and improve recruitment processes
- Exposure to a wide range of roles and stakeholders
- Join a growing organisation with ambitious plans for the future
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About Us
Neighborly (yes without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown to be the world’s largest home service company, delivering premium service experiences across homes and businesses, primarily through franchising. In 2010 Neighbourly entered the UK market with the focus of acquiring and developing premium brands within the home service industry. In the 14 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands with over 4,000 frontline staff. Gaining a strong reputation for investment and franchisee development consistently growing year-on-year.
Our Brands
Pimlico Plumbers
London Drain Doctor
Bright & Beautiful
Countrywide Grounds Maintenance
Dream Doors
Greensleeves Lawn Care
Benefits
- Canteen
- Company pension
- Life insurance
- On-site gym
Brand: PIM UK
Pimlico Neighbourly is a local network of home service brands that will connect you to very specific vetted local experts. Our family of service professionals work with rigorous quality standards to repair, maintain, and enhance your home.
Neighbourly’s Family of Home Service Brands: Dream Doors Countrywide Grounds Maintenance Bright & Beautiful Drain Doctor, Pimlico Greensleeves Lawn Care
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