Breedon Group plc
Internal Sales Administrator
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Internal Sales Administrator
Department: Customer Service and Distribution
Location: Durham Gate Office, County Durham
About the Role
About Breedon Group
Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation.
Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.
Position Overview
We are currently seeking an Internal Sales Administrator based at Durham Gate, Spennymoor.
You will be a key member of the sales team focused on the sales of construction material products.
Responsibilities
- Deal with inbound enquiries from customers.
- Offer sales admin support to Territory Sales Managers.
- Price and chase/win orders within agreed tolerances.
To positively represent the Breedon brand, the Internal Sales Representative offers our customers an exceptional and professional service.
Key responsibilities:
- Ensure all phones are answered in a timely manner and enquiries are recorded.
- Raise quotations and price them within the tolerances agreed by the TSM responsible for the area.
- Add relevant notes to enquiries detailing any correspondence with the customer.
- Process order acknowledgments when POs are received and confirm via notes on Excalibur.
- Manage the Cash Sales Process, including recording data for the Purchase Ledger Team.
- Generate weekly reports for the Area Sales Manager, reporting:
- Key sales data,
- Significant enquiries,
- Actively seek and identify opportunities to:
- Sell additional products,
- Upsell on the initial enquiry received.
- Work proactively to identify:
- New or declining customers,
- Potential sites and opportunities.
- May occasionally be required to cover other departments.
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Skills, Knowledge & Expertise
- Focus on customer relationships and maintain good customer relations while actively building new ones.
- Desire to succeed and grow the customer base by upselling a range of products.
- Peruse personal development of our product range.
- Effective time management and adherence to administrative policies and procedures.
- Attention to detail to ensure sales data produced is accurate.
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Job Benefits
- A tailored, competitive salary
- Company Pension Scheme
- 25 days annual leave, plus bank holidays
- Participation in the Share Saver Scheme
- Company Life Assurance Scheme
- Access to an Employee Assistance Programme for health and wellbeing support
- Discounts on a wide range of products through an employee benefits platform
- Broad learning opportunities and career progression pathways
Diversity Statement
At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.
Join Us
If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we would love to hear from you.
This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.
Application Process
Ready to make a meaningful difference? Apply now by submitting your CV and a cover letter. We look forward to considering your application and potentially welcoming you to our team.
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