Huws Gray Partnership Solutions
Internal Sales Assistant
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Company Description
Huws Gray Partnership Solutions is a specialist supplier of repair and maintenance materials to public sector clients and contractors across the UK. The business focuses on reliable, cost-effective solutions that support the upkeep and improvement of public assets and infrastructure. By working closely with clients, Huws Gray Partnership Solutions aims to deliver consistent service, strong product availability, and efficient supply chain management. Team members contribute to a responsive, customer-focused environment where quality, safety, and accountability are core priorities.
Role Description
The Internal Sales Assistant is a full-time, on-site role based in Gravesend. This position involves handling incoming sales enquiries, preparing quotations, and processing customer orders accurately and promptly. The role includes providing product information, advising on suitable solutions, and supporting external sales colleagues with pricing and stock enquiries. The Internal Sales Assistant will maintain customer records, follow up on leads, and help resolve any issues to ensure a high standard of service. Daily tasks also include coordinating with the warehouse and logistics teams, monitoring stock levels, and contributing to sales targets and branch profitability.
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Qualifications
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- Candidates should possess strong interpersonal skills and the ability to build effective working relationships with customers and colleagues.
- Candidates should possess proven customer service skills, with a focus on responsiveness, problem-solving, and maintaining a professional manner.
- Candidates should possess clear and confident communication skills, including the ability to handle telephone and email enquiries efficiently.
- Candidates should possess sales skills, including experience with upselling, cross-selling, and supporting the achievement of sales targets.
- Candidates should possess solid organization skills, including attention to detail, time management, and accuracy in order processing.
- Relevant experience in internal sales, customer service, or a similar role within building materials or a related industry is beneficial.
- Basic IT proficiency, including use of email, spreadsheets, and order entry systems, is required.
- A customer-focused mindset, reliability, and willingness to learn product ranges and supply chain processes are essential.
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