Limbs & Things
Internal Sales Coordinator
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Internal Sales Coordinator
Location: Bristol, near Temple Meads (BS2 0RA)
Contract: Permanent - Full time (Mon-Fri)
Salary: £27,000 - £30,000 (depending on experience) + Bonus up to 24% annual salary
The Company
Over the past 30 years, L&T has become a global player in the medical simulation education market. It has ambitious plans for further growth in the next 5 years across the globe, through investment and new product development.
Multi award winning and still privately owned, the £30M business has grown from a tabletop start up, to a multinational business with its head office and manufacturing in Bristol, along with sales offices in the USA, Australia, and Sweden.
The vision of the business remains as it always has: to design and manufacture medical task trainers which through deliberate clinical practice help improve patient outcomes.
People are at the heart of L&T, they comprise the expertise, contribute to, and deliver the vision, in this fascinating and growing market sector.
The Job
This Internal Sales Co-ordinator role is ideally suited to a graduate with a life science or business background looking to enter medical sales. Full training will be provided on all aspects of the role, however, enthusiasm, initiative, determination, and a willingness to learn would be advantageous.
The position plays a key role with the UK sales team, working in collaboration with the regional account managers, customer service, and marketing team to achieve the business goals. The role is very customer focused with high levels of interaction through telephone, email, social media, in-person visits, attendance of sales exhibitions.
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The primary focus of the role is to generate sales through developing strong relationships with new and existing customers alike, supporting customers with product inquiries, providing excellent customer care and support, as well as conducting relevant market research in key areas.
Based out of the UK office in Bristol, the internal sales co-ordinator will report directly to the UK Sales manager and work closely with all other members of the L&T commercial department.
Main Accountabilities
- Generating sales leads by proactively contacting known and prospective customers
- Generating strong ongoing relationships with customers
- Working in collaboration with the Regional Account Managers
- Providing excellent customer service to all customers
- Undertaking market research on potential new customers or new product launches
- Work in conjunction with the marketing team to produce electronic marketing campaigns targeted to key UK customers
- Assisting in writing tender submissions
- Responsible for ensuring that they keep an up-to-date knowledge of all L&T products, the medical simulation market, and main competitors
- Issue and follow up product quotations with customers
- Reporting – Weekly data reporting / analysis
- Maintaining the UK databases and CRM system
- UK Travel as required to Exhibitions, Conferences, and Sales Calls
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Requirements
Essential
- Knowledge of relevant computer applications such as Word, Excel
- Strong interpersonal skills
- Good communication skills - verbal and written
- Strong analytical and problem-solving skills
- Strong initiative
- Ability to work independently and as part of the wider team
- Interest in Sales
Desirable
- Degree or equivalent qualification in Life science or business degree
- Medical experience or knowledge of general medical terminology
- Sales experience
- Knowledge of customer service principles and practices
The Package
In return we offer a competitive salary and a quarterly bonus based on sales objectives that pays up to 24% of your salary annually, study support, and the chance to progress in a rapidly growing company.
Other benefits include a salary sacrifice pension scheme where the company matches your contribution up to 5% plus Employer NI savings - currently 15% of your contribution (this also applies to voluntary contributions), a non-contributory healthcare cash plan including access to an Employee Assistance Programme (EAP), life insurance paying 4x your salary, access to a virtual GP, 25 days holiday (with possibility of buying additional leave), and a cycle to work scheme.
If this sounds like an exciting opportunity and you feel you have got what it takes, please send your CV with a covering letter telling us why you consider yourself suitable for the role, to the HR Manager, Limbs & Things.
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