Eclectic Recruitment Ltd
Internal Sales Coordinator
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Internal Sales Coordinator
Location: Outskirts of Royston Salary: £27,000 – £30,000 Contract: 12-month fixed-term contract (FTC)
About the Role
Our client, a well-established manufacturing company, is seeking an Internal Sales Coordinator to join their team on a full-time basis. This is a 12-month maternity cover role and offers an exciting opportunity for someone with strong customer service and coordination experience.
This is a dynamic, fast-paced role, ideal for an organised professional with excellent time management skills. A key part of the role involves arranging appointments for the external sales team, so applicants must have strong diary management skills and a solid understanding of UK geography.
Main Responsibilities
- Answering customer enquiries via telephone and email.
- Delivering exceptional customer service and fostering strong client relationships.
- Scheduling and coordinating appointments for the external sales team across the UK.
- Managing diaries to ensure efficient route planning and appointment allocation.
- Promoting new products through outbound calls and email campaigns.
- Providing technical product information and advice to customers.
- Responding to customer queries promptly and professionally.
- Processing customer information accurately and maintaining internal systems.
- Supporting general sales administration and the wider team.
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Key Requirements
- Strong communication and interpersonal skills.
- Previous experience in diary management, scheduling, or appointment coordination.
- Customer service experience in a fast-paced office environment.
- Comprehensive knowledge of UK geography and confidence in planning efficient schedules.
- Excellent organisational and prioritisation skills.
- A calm, professional, and confident telephone manner.
- Good IT proficiency, including experience with:
- CRM systems
- Microsoft Office
- A positive, enthusiastic, and team-focused approach.
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Apply now! Please contact Megan ASAP via email if this role appeals to you, or apply through the advertised position.
Our policy is to respond to every applicant. If you don’t hear back within 10 days, it may indicate an unsuccessful outcome or that the position has been filled. For further discussions on other opportunities, please call the office or send an email.
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